rowid,title,contents,year,author,author_slug,published,url,topic
193,Web Content Accessibility Guidelines—for People Who Haven't Read Them,"I’ve been a huge fan of the Web Content Accessibility Guidelines 2.0 since the World Wide Web Consortium (W3C) published them, nine years ago. I’ve found them practical and future-proof, and I’ve found that they can save a huge amount of time for designers and developers. You can apply them to anything that you can open in a browser. My favourite part is when I use the guidelines to make a website accessible, and then attend user-testing and see someone with a disability easily using that website.
Today, the United Nations International Day of Persons with Disabilities, seems like a good time to re-read Laura Kalbag’s explanation of why we should bother with accessibility. That should motivate you to devour this article.
If you haven’t read the Web Content Accessibility Guidelines 2.0, you might find them a bit off-putting at first. The editors needed to create a single standard that countries around the world could refer to in legislation, and so some of the language in the guidelines reads like legalese. The editors also needed to future-proof the guidelines, and so some terminology—such as “time-based media” and “programmatically determined”—can sound ambiguous. The guidelines can seem lengthy, too: printing the guidelines, the Understanding WCAG 2.0 document, and the Techniques for WCAG 2.0 document would take 1,200 printed pages.
This festive season, let’s rip off that legalese and ambiguous terminology like wrapping paper, and see—in a single article—what gifts the Web Content Accessibility Guidelines 2.0 editors have bestowed upon us.
Can your users perceive the information on your website?
The first guideline has criteria that help you prevent your users from asking “What the **** is this thing here supposed to be?”
1.1.1 Text is the most accessible format for information. Screen readers—such as the “VoiceOver” setting on your iPhone or the “TalkBack” app on your Android phone—understand text better than any other format. The same applies for other assistive technology, such as translation apps and Braille displays. So, if you have anything on your webpage that’s not text, you must add some text that gives your user the same information. You probably know how to do this already; for example:

for images in webpages, put some alternative text in an alt attribute to tell your user what the image conveys to the user;
for photos in tweets, add a description to make the images accessible;
for Instagram posts, write a caption that conveys the photo’s information.

The alternative text should allow the user to get the same information as someone who can see the image. For websites that have too many images for someone to add alternative text to, consider how machine learning and Dynamically Generated Alt Text might—might—be appropriate.
You can probably think of a few exceptions where providing text to describe an image might not make sense. Remember I described these guidelines as “practical”? They cover all those exceptions:

User interface controls such as buttons and text inputs must have names or labels to tell your user what they do.
If your webpage has video or audio (more about these later on!), you must—at least—have text to tell the user what they are.
Maybe your webpage has a test where your user has to answer a question about an image or some audio, and alternative text would give away the answer. In that case, just describe the test in text so your users know what it is.
If your webpage features a work of art, tell your user the experience it evokes.
If you have to include a Captcha on your webpage—and please avoid Captchas if at all possible, because some users cannot get past them—you must include text to tell your user what it is, and make sure that it doesn’t rely on only one sense, such as vision.
If you’ve included something just as decoration, you must make sure that your user’s assistive technology can ignore it. Again, you probably know how to do this. For example, you could use CSS instead of HTML to include decorative images, or you could add an empty alt attribute to the img element. (Please avoid that recent trend where developers add empty alt attributes to all images in a webpage just to make the HTML validate. You’re better than that.)

(Notice that the guidelines allow you to choose how to conform to them, with whatever technology you choose. To make your website conform to a guideline, you can either choose one of the techniques for WCAG 2.0 for that guideline or come up with your own. Choosing a tried-and-tested technique usually saves time!)
1.2.1 If your website includes a podcast episode, speech, lecture, or any other recorded audio without video, you must include a transcription or some other text to give your user the same information. In a lot of cases, you might find this easier than you expect: professional transcription services can prove relatively inexpensive and fast, and sometimes a speaker or lecturer can provide the speech or lecture notes that they read out word-for-word. Just make sure that all your users can get the same information and the same results, whether they can hear the audio or not. For example, David Smith and Marco Arment always publish episode transcripts for their Under the Radar podcast. 
Similarly, if your website includes recorded video without audio—such as an animation or a promotional video—you must either use text to detail what happens in the video or include an audio version. Again, this might work out easier then you perhaps fear: for example, you could check to see whether the animation started life as a list of instructions, or whether the promotional video conveys the same information as the “About Us” webpage. You want to make sure that all your users can get the same information and the same results, whether they can see that video or not.
1.2.2 If your website includes recorded videos with audio, you must add captions to those videos for users who can’t hear the audio. Professional transcription services can provide you with time-stamped text in caption formats that YouTube supports, such as .srt and .sbv. You can upload those to YouTube, so captions appear on your videos there. YouTube can auto-generate captions, but the quality varies from impressively accurate to comically inaccurate. If you have a text version of what the people in the video said—such as the speech that a politician read or the bedtime story that an actor read—you can create a transcript file in .txt format, without timestamps. YouTube then creates captions for your video by synchronising that text to the audio in the video. If you host your own videos, you can ask a professional transcription service to give you .vtt files that you can add to a video element’s track element—or you can handcraft your own. (A quick aside: if your website has more videos than you can caption in a reasonable amount of time, prioritise the most popular videos, the most important videos, and the videos most relevant to people with disabilities. Then make sure your users know how to ask you to caption other videos as they encounter them.)
1.2.3 If your website has recorded videos that have audio, you must add an “audio description” narration to the video to describe important visual details, or add text to the webpage to detail what happens in the video for users who cannot see the videos. (I like to add audio files from videos to my Huffduffer account so that I can listen to them while commuting.) Maybe your home page has a video where someone says, “I’d like to explain our new TPS reports” while “Bill Lumbergh, division Vice President of Initech” appears on the bottom of the screen. In that case, you should add an audio description to the video that announces “Bill Lumbergh, division Vice President of Initech”, just before Bill starts speaking. As always, you can make life easier for yourself by considering all of your users, before the event: in this example, you could ask the speaker to begin by saying, “I’m Bill Lumbergh, division Vice President of Initech, and I’d like to explain our new TPS reports”—so you won’t need to spend time adding an audio description afterwards. 
1.2.4 If your website has live videos that have some audio, you should get a stenographer to provide real-time captions that you can include with the video. I’ll be honest: this can prove tricky nowadays. The Web Content Accessibility Guidelines 2.0 predate YouTube Live, Instagram live Stories, Periscope, and other such services. If your organisation creates a lot of live videos, you might not have enough resources to provide real-time captions for each one. In that case, if you know the contents of the audio beforehand, publish the contents during the live video—or failing that, publish a transcription as soon as possible.
1.2.5 Remember what I said about the recorded videos that have audio? If you can choose to either add an audio description or add text to the webpage to detail what happens in the video, you should go with the audio description.
1.2.6 If your website has recorded videos that include audio information, you could provide a sign language version of the audio information; some people understand sign language better than written language. (You don’t need to caption a video of a sign language version of audio information.)
1.2.7 If your website has recorded videos that have audio, and you need to add an audio description, but the audio doesn’t have enough pauses for you to add an “audio description” narration, you could provide a separate version of that video where you have added pauses to fit the audio description into.
1.2.8 Let’s go back to the recorded videos that have audio once more! You could add text to the webpage to detail what happens in the video, so that people who can neither read captions nor hear dialogue and audio description can use braille displays to understand your video.
1.2.9 If your website has live audio, you could get a stenographer to provide real-time captions. Again, if you know the contents of the audio beforehand, publish the contents during the live audio or publish a transcription as soon as possible.
(Congratulations on making it this far! I know that seems like a lot to remember, but keep in mind that we’ve covered a complex area: helping your users to understand multimedia information that they can’t see and/or hear. Grab a mince pie to celebrate, and let’s keep going.)
1.3.1 You must mark up your website’s content so that your user’s browser, and any assistive technology they use, can understand the hierarchy of the information and how each piece of information relates to the rest. Once again, you probably know how to do this: use the most appropriate HTML element for each piece of information. Mark up headings, lists, buttons, radio buttons, checkboxes, and links with the most appropriate HTML element. If you’re looking for something to do to keep you busy this Christmas, scroll through the list of the elements of HTML. Do you notice any elements that you didn’t know, or that you’ve never used? Do you notice any elements that you could use on your current projects, to mark up the content more accurately? Also, revise HTML table advanced features and accessibility, how to structure an HTML form, and how to use the native form widgets—you might be surprised at how much you can do with just HTML! Once you’ve mastered those, you can make your website much more usable for your all of your users.
1.3.2 If your webpage includes information that your user has to read in a certain order, you must make sure that their browser and assistive technology can present the information in that order. Don’t rely on CSS or whitespace to create that order visually. Check that the order of the information makes sense when CSS and whitespace aren’t formatting it. Also, try using the Tab key to move the focus through the links and form widgets on your webpage. Does the focus go where you expect it to? Keep this in mind when using order in CSS Grid or Flexbox.
1.3.3 You must not presume that your users can identify sensory characteristics of things on your webpage. Some users can’t tell what you’ve positioned where on the screen. For example, instead of asking your users to “Choose one of the options on the left”, you could ask them to “Choose one of our new products” and link to that section of the webpage.
1.4.1 You must not rely on colour as the only way to convey something to your users. Some of your users can’t see, and some of your users can’t distinguish between colours. For example, if your webpage uses green to highlight the products that your shop has in stock, you could add some text to identify those products, or you could group them under a sub-heading.
1.4.2  If your webpage automatically plays a sound for more than 3 seconds, you must make sure your users can stop the sound or change its volume. Don’t rely on your user turning down the volume on their computer; some users need to hear the screen reader on their computer, and some users just want to keep listening to whatever they were listening before your webpage interrupted them!
1.4.3 You should make sure that your text contrasts enough with its background, so that your users can read it. Bookmark Lea Verou’s Contrast Ratio calculator now. You can enter the text colour and background colour as named colours, or as RGB, RGBa, HSL, or HSLa values. You should make sure that:

normal text that set at 24px or larger has a ratio of at least 3:1;
bold text that set at 18.75px or larger has a ratio of at least 3:1;
all other text has a ratio of at least 4½:1.

You don’t have to do this for disabled form controls, decorative stuff, or logos—but you could!
1.4.4 You should make sure your users can resize the text on your website up to 200% without using their assistive technology—and still access all your content and functionality. You don’t have to do this for subtitles or images of text.
1.4.5 You should avoid using images of text and just use text instead. In 1998, Jeffrey Veen’s first Hot Design Tip said, “Text is text. Graphics are graphics. Don’t confuse them.” Now that you can apply powerful CSS text-styling properties, use CSS Grid to precisely position text, and choose from thousands of web fonts (Jeffrey co-founded Typekit to help with this), you pretty much never need to use images of text. The guidelines say you can use images of text if you let your users specify the font, size, colour, and background of the text in the image of text—but I’ve never seen that on a real website. Also, this doesn’t apply to logos.
1.4.6 Let’s go back to colour contrast for a second. You could make your text contrast even more with its background, so that even more of your users can read it. To do that, use Lea Verou’s Contrast Ratio calculator to make sure that:

normal text that is 24px or larger has a ratio of at least 4½:1;
bold text that 18.75px or larger has a ratio of at least 4½:1;
all other text has a ratio of at least 7:1.

1.4.7 If your website has recorded speech, you could make sure there are no background sounds, or that your users can turn off any background sounds. If that’s not possible, you could make sure that any background sounds that last longer than a couple of seconds are at least four times quieter than the speech. This doesn’t apply to audio Captchas, audio logos, singing, or rapping. (Yes, these guidelines mention rapping!)
1.4.8 You could make sure that your users can reformat blocks of text on your website so they can read them better. To do this, make sure that your users can:

specify the colours of the text and the background, and
make the blocks of text less than 80-characters wide, and 
align text to the left (or right for right-to-left languages), and 
set the line height to 150%, and 
set the vertical distance between paragraphs to 1½ times the line height of the text, and 
resize the text (without using their assistive technology) up to 200% and still not have to scroll horizontally to read it.

By the way, when you specify a colour for text, always specify a colour for its background too. Don’t rely on default background colours!
1.4.9 Let’s return to images of text for a second. You could make sure that you use them only for decoration and logos.
Can users operate the controls and links on your website?
The second guideline has criteria that help you prevent your users from asking, “How the **** does this thing work?”
2.1.1 You must make sure that you users can carry out all of your website’s activities with just their keyboard, without time limits for pressing keys. (This doesn’t apply to drawing or anything else that requires a pointing device such as a mouse.) Again, if you use the most appropriate HTML element for each piece of information and for each form element, this should prove easy.
2.1.2 You must make sure that when the user uses the keyboard to focus on some part of your website, they can then move the focus to some other part of your webpage without needing to use a mouse or touch the screen. If your website needs them to do something complex before they can move the focus elsewhere, explain that to your user. These “keyboard traps” have become rare, but beware of forms that move focus from one text box to another as soon as they receive the correct number of characters.
2.1.3 Let’s revisit making sure that you users can carry out all of your website’s activities with just their keyboard, without time limits for pressing keys. You could make sure that your user can do absolutely everything on your website with just the keyboard.
2.2.1 Sometimes people need more time than you might expect to complete a task on your website. If any part of your website imposes a time limit on a task, you must do at least one of these: 

let your users turn off the time limit before they encounter it; or
let your users increase the time limit to at least 10 times the default time limit before they encounter it; or
warn your users before the time limit expires and give them at least 20 seconds to extend it, and let them extend it at least 10 times.

Remember: these guidelines are practical. They allow you to enforce time limits for real-time events such as auctions and ticket sales, where increasing or extending time limits wouldn’t make sense. Also, the guidelines allow you to enforce a maximum time limit of 20 hours. The editors chose 20 hours because people need to go to sleep at some stage. See? Practical!
2.2.2 In my experience, this criterion remains the least well-known—even though some users can only use websites that conform to it. If your website presents content alongside other content that can distract users by automatically moving, blinking, scrolling, or updating, you must make sure that your users can:

pause, stop, or hide the other content if it’s not essential and lasts more than 5 seconds; and
pause, stop, hide, or control the frequency of the other content if it automatically updates.

It’s OK if your users miss live information such as stock price updates or football scores; you can’t do anything about that! Also, this doesn’t apply to animations such as progress bars that you put on a website to let all users know that the webpage isn’t frozen.
(If this one sounds complex, just add a pause button to anything that might distract your users.)
2.2.3 Let’s go back to time limits on tasks on your website. You could   make your website even easier to use by removing all time limits except those on real-time events such as auctions and ticket sales. That would mean your user wouldn’t need to interact with a timer at all.
2.2.4 You could let your users turn off all interruptions—server updates, promotions, and so on—apart from any emergency information.
2.2.5 This is possibly my favourite of these criteria! After your website logs your user out, you could make sure that when they log in again, they can continue from where they were without having lost any information. Do that, and you’ll be on everyone’s Nice List this Christmas.
2.3.1 You must make sure that nothing flashes more than three times a second on your website, unless you can make sure that the flashes remain below the acceptable general flash and red flash thresholds…
2.3.2 …or you could just make sure that nothing flashes more than three times per second on your website. This is usually an easier goal.
2.4.1 You must make sure that your users can jump past any blocks of content, such as navigation menus, that are repeated throughout your website. You know the drill here: using HTML’s sectioning elements such as header, nav, main, aside, and footer allows users with assistive technology to go straight to the content they need, and adding “Skip Navigation” links allows everyone to get to your main content faster.
2.4.2 You must add a proper title to describe each webpage’s topic. Your webpage won’t even validate without a title element, so make it a useful one.
2.4.3 If your users can focus on links and native form widgets, you must make sure that they can focus on elements in an order that makes sense.
2.4.4 You must make sure that your users can understand the purpose of a link when they read:

the text of the link; or
the text of the paragraph, list item, table cell, or table header for the cell that contains the link; or
the heading above the link.

You don’t have to do that for games and quizzes.
2.4.5 You should give your users multiple ways to find any webpage within a set of webpages. Add site-wide search and a site map and you’re done!
This doesn’t apply for a webpage that is part of a series of actions (like a shopping cart and checkout flow) or to a webpage that is a result of a series of actions (like a webpage confirming that the user has bought what was in the shopping cart).
2.4.6 You should help your users to understand your content by providing:

headings that describe the topics of you content;
labels that describe the purpose of the native form widgets on the webpage.

2.4.7 You should make sure that users can see which element they have focussed on. Next time you use your website, try hitting the Tab key repeatedly. Does it visually highlight each item as it moves focus to it? If it doesn’t, search your CSS to see whether you’ve applied outline: 0; to all elements—that’s usually the culprit. Use the :focus pseudo-element to define how elements should appear when they have focus.
2.4.8 You could help your user to understand where the current webpage is located within your website. Add “breadcrumb navigation” and/or a site map and you’re done.
2.4.9 You could make links even easier to understand, by making sure that your users can understand the purpose of a link when they read the text of the link. Again, you don’t have to do that for games and quizzes.
2.4.10 You could use headings to organise your content by topic. 
Can users understand your content?
The third guideline has criteria that help you prevent your users from asking, “What the **** does this mean?”
3.1.1 Let’s start this section with the criterion that possibly takes the least time to implement; you must make sure that the user’s browser can identify the main language that your webpage’s content is written in. For a webpage that has mainly English content, use <html lang=""en"">. 
3.1.2 You  must specify when content in another language appears in your webpage, like so: <q>I wish you a <span lang=""fr"">Joyeux Noël</span>.</q>. You don’t have to do this for proper names, technical terms, or words that you can’t identify a language for. You also don’t have to do it for words from a different language that people consider part of the language around those words; for example, <q>Come to our Christmas rendezvous!</q> is OK.
3.1.3 You could make sure that your users can find out the meaning of any unusual words or phrases, including idioms like “stocking filler” or “Bah! Humbug!” and jargon such as “VoiceOver” and “TalkBack”. Provide a glossary or link to a dictionary.
3.1.4 You could make sure that your users can find out the meaning of any    abbreviation. For example, VoiceOver pronounces “Xmas” as “Smas” instead of “Christmas”. Using the abbr element and linking to a glossary can help. (Interestingly, VoiceOver pronounces “abbr” as “abbreviation”!)
3.1.5 Do your users need to be able to read better than a typically educated nine-year-old, to read your content (apart from proper names and titles)? If so, you could provide a version that doesn’t require that level of reading ability, or you could provide images, videos, or audio to explain your content. (You don’t have to add captions or audio description to those videos.)
3.1.6 You could make sure that your users can access the pronunciation of any word in your content if that word’s meaning depends on its pronunciation. For example, the word “close” could have one of two meanings, depending on pronunciation, in a phrase such as, “Ready for Christmas? Close now!”
3.2.1 Some users need to focus on elements to access information about them. You must make sure that focusing on an element doesn’t trigger any major changes, such as opening a new window, focusing on another element, or submitting a form.
3.2.2 Webpages are easier for users when the controls do what they’re supposed to do. Unless you have warned your users about it, you must make sure that changing the value of a control such as a text box, checkbox, or drop-down list doesn’t trigger any major changes, such as opening a new window, focusing on another element, or submitting a form.
3.2.3 To help your users to find the content they want on each webpage, you should put your navigation elements in the same place on each webpage. (This doesn’t apply when your user has changed their preferences or when they use assistive technology to change how your content appears.) 
3.2.4 When a set of webpages includes things that have the same functionality on different webpages, you should name those things consistently. For example, don’t use the word “Search” for the search box on one webpage and “Find” for the search box on another webpage within that set of webpages.
3.2.5 Let’s go back to major changes, such as a new window opening, another element taking focus, or a form being submitted. You could make sure that they only happen when users deliberately make them happen, or when you have warned users about them first. For example, you could give the user a button for updating some content instead of automatically updating that content. Also, if a link will open in a new window, you could add the words “opens in new window” to the link text.
3.3.1 Users make mistakes when filling in forms. Your website must identify each mistake to your user, and must describe the mistake to your users in text so that the user can fix it. One way to identify mistakes reliably to your users is to set the aria-invalid attribute to true in the element that has a mistake. That makes sure that users with assistive technology will be alerted about the mistake. Of course, you can then use the [aria-invalid=""true""] attribute selector in your CSS to visually highlight any such mistakes. Also, look into how certain attributes of the input element such as required, type, and list can help prevent and highlight mistakes.
3.3.2 You must include labels or instructions (and possibly examples) in your website’s forms, to help your users to avoid making mistakes. 
3.3.3 When your user makes a mistake when filling in a form, your webpage should suggest ways to fix that mistake, if possible. This doesn’t apply in scenarios where those suggestions could affect the security of the content.
3.3.4 Whenever your user submits information that:

has legal or financial consequences; or
affects information that they have previously saved in your website; or
is part of a test

…you should make sure that they can:

undo it; or
correct any mistakes, after your webpage checks their information; or
review, confirm, and correct the information before they finally submit it.

3.3.5 You could help prevent your users from making mistakes by providing obvious, specific help, such as examples, animations, spell-checking, or extra instructions.
3.3.6 Whenever your user submits any information, you could make sure that they can:

undo it; or
correct any mistakes, after your webpage checks their information; or
review, confirm, and correct the information before they finally submit it.

Have you made your website robust enough to work on your users’ browsers and assistive technologies?
The fourth and final guideline has criteria that help you prevent your users from asking, “Why the **** doesn’t this work on my device?”
4.1.1 You must make sure that your website works as well as possible with current and future browsers and assistive technology. Prioritise  complying with web standards instead of relying on the capabilities of currently popular devices and browsers. Web developers didn’t expect their users to be unwrapping the Wii U Browser five years ago—who knows what browsers and assistive technologies our users will be unwrapping in five years’ time? Avoid hacks, and use the W3C Markup Validation Service to make sure that your HTML has no errors.
4.1.2 If you develop your own user interface components, you must make their name, role, state, properties, and values available to your user’s browsers and assistive technologies. That should make them almost as accessible as standard HTML elements such as links, buttons, and checkboxes.
“…and a partridge in a pear tree!”
…as that very long Christmas song goes. We’ve covered a lot in this article—because your users have a lot of different levels of ability. Hopefully this has demystified the Web Content Accessibility Guidelines 2.0 for you. Hopefully you spotted a few situations that could arise for users on your website, and you now know how to tackle them. 
To start applying what we’ve covered, you might like to look at Sarah Horton and Whitney Quesenbery’s personas for Accessible UX. Discuss the personas, get into their heads, and think about which aspects of your website might cause problems for them. See if you can apply what we’ve covered today, to help users like them to do what they need to do on your website.
How to know when your website is perfectly accessible for everyone
LOL! There will never be a time when your website becomes perfectly accessible for everyone. Don’t aim for that. Instead, aim for regularly testing and making your website more accessible.
Web Content Accessibility Guidelines (WCAG) 2.1
The W3C hope to release the Web Content Accessibility Guidelines (WCAG) 2.1 as a “recommendation” (that’s what the W3C call something that we should start using) by the middle of next year. Ten years may seem like a long time to move from version 2.0 to version 2.1, but consider the scale of the task: the editors have to update the guidelines to cover all the new ways that people interact with new technologies, while keeping the guidelines backwards-compatible. Keep an eye out for 2.1!
You’ll go down in history
One last point: I’ve met a surprising number of web designers and developers who do great work to make their websites more accessible without ever telling their users about it. Some of your potential customers have possibly tried and failed to use your website in the past. They probably won’t try again unless you let them know that things have improved. A quick Twitter search for your website’s name alongside phrases like “assistive technology”, “doesn’t work”, or “#fail” can let you find frustrated users—so you can tell them about how you’re making your website more accessible. Start making your websites work better for everyone—and please, let everyone know.",2017,Alan Dalton,alandalton,2017-12-03T00:00:00+00:00,https://24ways.org/2017/wcag-for-people-who-havent-read-them/,code
194,Design Systems and Hybrids,"The other day on Twitter, I saw a thread started by Dorian Taylor about why design systems are so hot right now. In the thread, he made the case that they’ve been around for ages and some folks were just slow to catch up. It was an interesting thread, and not the first time I’ve seen folks discuss this. “Design systems are so hot right now” was even used recently in this very publication.
And yes it’s true that they’ve been around for ages. Design artefact collectors’ obsession with reprints of old graphic standards manuals of the past are a reminder. Sometimes old things become new again, either through a rediscovery or awakening (wow, that sounds really deep). But I think that’s definitely what happened here.
Some very opinionated answers that come to mind for me are:

The need for them has increased with the needs of software development. With the increasing number of devices (phones, tablets, watches, etc.), scaling design has required the need to double down on systems thinking and processes.
Investments with huge cost-saving returns. The time investment it takes to onboard new people as you staff up large teams (and the time it takes to fix bugs and inconsistencies) could be better spent building up a system that lets you ship at a faster pace. It also gives you more time to focus on the bigger picture instead of what color a button border is.
If you do have to onboard new designers, the design system is a great educational resource to get up to speed quickly on your organization’s design principles, materials/tools, and methods.


“Here’s the simple truth: you can’t innovate on products without first innovating the way you build them.”
— Alex Schleifer, The Way We Build

These are just some of the reasons. But there is another answer, and a personal conclusion that I’ve reached. It relates to the way I work and what I love working on, but I don’t see it talked about much.
Hybrids Have a Home
I’m a hybrid designer. I code in HTML & CSS (with a preference for Sass). But I don’t call myself a frontend developer. I used to back in the day (I was a UI frontend developer at Apple over a decade ago, but all I wrote was HTML & CSS). I identify with designer because that’s my training and interest, but the ideas of what a frontend developer can do has changed quite a ton over the years. Setting things up in build tools and processes are not my skill. And I know a lot of designers who share this experience with me.
There are also hybrid developers who identify as developers, but have excellent design skills. Buddies like my pal Brandon Ferrua who was on my team at Salesforce is a great example of this. And we worked fantastically together.
Sometimes, companies don’t know how to deal with hybrids. I’ve been told to choose a side, and have even been made to join a development team simply because I could code my designs (and then when I couldn’t deliver the same type of code my teammates could, and I felt like I wasn’t able to use my talents in the most effective way).
There are a lot more folks out there I know of who identify as a hybrid, and many have found ourselves working on design systems. Una Kravets recently had a thread discussing this as well. At Clarity, this came up a lot in hallway conversations, breaks, and the after parties. I think that this job is a haven for folks who often find themselves in the middle.
For companies that get it, these people find joy in getting to use a wider variety of skills and being bridges; advocates that can speak to designers and developers, helping bring 
unity to an organization. They can wireframe, throw together a prototype, create color systems, architect naming conventions for design tokens. Design systems are their perfect home. I think this has contributed to the uptick in discussions and interest on this subject (in addition to the team- and company-focused reasons).
Keep Design Systems Teams Cross-Functional
Speaking of teams, something some larger companies fall prey to is creating walls and silos where they need not be. If you place all your visual designers in one place, all your coders in another, and so on, you’re not doing yourselves any favors. Meanwhile, your hybrids are caught in the middle not knowing exactly where they belong. Design systems teams should have representatives (whether on a core team, or a virtual/federated team) that bring different skillsets. Design, code, writing, accessibility, product management, and so on. You’ll have a stronger vision on where to take your design system and to make it succeed. Siloing defeats the whole purpose of what design systems are meant for.
Happy holidays, and may the force be with you.
Further Reading

Why Design Systems Fail
Design Systems are for People
Design Systems Handbook",2017,Jina Anne,jina,2017-12-22T00:00:00+00:00,https://24ways.org/2017/design-systems-and-hybrids/,process
197,Designing for Mobile Performance,"Last year, some colleagues at Google ran a research study titled “The Need for Mobile Speed” to find out what the impact of performance and perception of speed had on the way people use the web on their mobile devices. 
That’s not a trivial distinction; when considering performance, how fast something feels is often more important than how fast it actually is. When dealing with sometimes underpowered mobile devices and slow mobile networks, designing experiences that feel fast is exceptionally important.
One of the most startling numbers we found in the study was that 53% of mobile site visits are abandoned if pages take longer than 3 seconds to load.
We wanted to find out more, so following on from this study, we conducted research to define what the crucial elements of speed are. We took into consideration the user experience (UX), overall perception of speed, and how differing contexts the user finds themselves in can alter how fast a user thinks something loaded.
To understand speed and load times first we must understand that user mobile web behaviour is broken down into three buckets;

Intention
Location
State of mind

Let’s look at each of those in turn.
Intention
Users browse sites on a mobile device for many different reasons. To be able to effectively design a performant user experience for them, it’s important to understand what those reasons might be. When asked to describe their reason for visiting a site, approximately 30% of people asked by the study claimed that they were simply browsing without a particular purpose in mind. Looking deeper, we found that this number increased slightly (34%) for retail sites. 30% said they were just there to find out some information for a future task or action, such as booking a flight.
Interestingly, the research shows that users are actually window shopping using their mobile browser. Only 29% actually said they had a specific goal or intent in mind, and this number increases significantly for financial services like banking sites (57%). This goes against a traditionally held view of users wanting to perform simple actions efficiently on their mobile device. Sure, some users are absolutely doing that, but many are just browsing around without a goal in mind, just like they would on a desktop browser.
This gives great insight into the user’s intentions. It tells us that users are actively using sites on their mobile, but a large majority do not intend to do anything instantly. There’s no goal they’re under pressure to achieve. If a site’s performance is lousy or janky, this will only reaffirm to the user to that they can hold off on completing a task, so they might just give up. 
However, if a site is quick to load, sophisticated in expressing its value proposition quickly, and enables the user to perform their actions seamlessly, then turning that “browsing user” into a “buying user” becomes all that much easier. When the user has no goal, there’s more opportunity to convert, and you stand a greater chance of doing that if the performance is good enough so they stick around.
Location
Obviously, mobile devices by their nature can be used in many different locations. This is an interesting consideration, because it’s not something we traditionally need to take into account designing experiences for static platforms like desktop computers.
The in the study, we found that 82% of users browse the web on their mobile phone while in their home. In contrast, only 7% do the same while at work. This might come across as a bit of a shock, but when you look at mobile usage – in particular app usage – most of the apps being used are either a social network or some sort of entertainment or media app. Due to the unreliability of network connections, users will often alternate between these two types of apps.
The consequence being that if a site doesn’t work offline, or otherwise compensate for bad network connectivity in some way by providing opportunities to allow users to browse their site, then it becomes a self-fulfilling prophecy as to why users mostly view the mobile web from the comfort of their homes where there is a strong WiFi connection. They’re using mobile devices, but they’re not actually mobile themselves.
Another thing to bear in mind is how users alternate between devices, a study by comScore found that 80% of transactions take place on desktop while 69% of the browsing takes place on mobile. Any given user might access from more than one location - they might visit one day from a bus queue on their phone, and then next day from a laptop at home.
State of mind
One more thing we need to take into consideration is the user’s state of mind. Whilst browsing at home, users tend to be more relaxed, and in the research 76% stated they were generally calmer at home. The user’s state of mind can have quite a big impact on how they perceive things. The calmer they are, the quicker a site might appear to load. If the user is anxious and impatiently drumming their fingers on the table, things seem to take longer, and even a small wait can feel like an eternity.
This is quite key. Over 40% of sites take longer than 4 seconds to load for users who are are out and about and using a mobile data connection. Coupled with our perception, and amplified by a potentially less-than-calm state of mind, this can seem like an age.
What does this all mean?
I think we can all agree that users prefer strong, steady connections and comfort when completing transactions. It seems like common sense when we say it out loud. Recreating these feelings and sensations of comfort and predictability under all circumstances therefore becomes paramount. Equally, when asked in the study, users all claimed that speed was the most important factor impacting their mobile web usage. Over 40%, in fact, said it was the most important UX feature of a site, and nobody asked considered it to be of no importance at all.

The meaning of speed
When it comes to performance, speed is measured in two ways – real speed; as measured on a clock, and perceived speed; how responsive an interaction feels.  We can, of course, improve how quickly a site loads by simply making files smaller. Even then, the study showed that 32% of users felt a site can feel slow even when it loads in less than 4 seconds. This gets even worse when you look at it by age group, with 50% if young people (18-24 year olds) thinking a site was slower than it actually was. When you add to the mix that users think a site loaded faster when they are sitting compared to when they are standing up, then you are in a world of trouble if your site doesn’t have any clear indicators to let the user know the loading state of you website or app.
So what can we do about this to improve our designs?
How to fix / hack user perception
There are some golden rules of speed, the first thing is hacking response time. If a page takes more than 3 seconds to load, you will certainly start to lose your users. However, if that slowness is part of a UX flow such as processing information, the user understands it might take a little time. Under those circumstances, a load time of under 5 seconds is acceptable, but even then, you should take caution. Anything above 8 seconds and you are in very real danger of losing your audience completely.  



Load time
User impression




200 ms
Feels instant


1 s
Feels it is performing smoothly


5 s
Part of user flow


8 s
Lose attention



Remove the tap delay
Mobile browsers often use a 300-350ms delay between the triggering of the touchend and click events. This delay was added so the browser could determine if there was going to be a double-tap triggered or not, since double-tap is a common gesture used to zoom into text. This delay can have the side effect of making interactions feel laggy, and therefore giving the user the impression that the site is slow, even if it’s their own browser causing the problem.
Fortunately there’s a way to remove the delay. Add following in the <head> of your page, and the delay no longer takes effect:
<meta name=""viewport"" content=""width=device-width"">
You can also use touch-action: manipulation in newer browsers to eliminate click delay. For old browsers, FastClick by FT Labs uses touch events to trigger clicks faster and remove the double-tap gesture.
Make use of Skeleton Screens
A skeleton layout is a wireframe version of your app that displays while content is being loaded. This demonstrates to the user that content is about to be loaded, giving the impression that something is happening more quickly than it really is. Consider also using a preloader UI as well, with a text label informing the user that the app is loading. One example would be to pulsate the wireframe content giving the app the feeling that it is alive and loading. This reassures the user that something is happening and helps prevent resubmissions or refreshes of your app. Razvan Caliman created a Codepen example of how to create this effect in purely CSS. 
One thing to consider though, if data doesn’t load then you might need to create a fallback 404 or error page to let the user know what happened.  

Example by Owen-Campbell Moore
Responsive Touch Feedback
Carefully designing the process by which items load is one aspect of increasing the perceived speed of your page, but reassuring the user that an action they have taken is in process is another. At Google we use something called a Ripple, which is is animating dot that expands or ripples in order to confirm to the user that their input has been triggered. This happens immediately, expanding outward from the point of touch. This reaffirms to the user that their input has been received and is being acted on, even before the site has had a chance to process or respond to the action. From the user’s point of view, they’ve tapped and the page has responded immediately, so it feels really quick and satisfying.
You can mimic this same behavior using our Material Design Components Web GitHub repo.

Progress bars
These UI elements have existed for a very long time, but research conducted by Chris Harrison and published in New Scientist found that the style of a progress bar can alter the perception of speed drastically. As a matter of fact, progress bars with ripples that animate towards the left appear like they are loading faster by at least 11% percent. So when including them in your site, take into consideration that ripples and progress bars that pulsate faster as they get to the end will make your sites seem quicker.

    
  
  Faster Progress Bars: Manipulating Perceived Duration with Visual Augmentations
Navigation
The speed with which a user can locate navigational items or call to actions adds to their perceived performance of a site. If the user’s next action is quick to spot on the screen, they don’t spend time hunting around the interface with their eyes and fingers. So no matter how quickly your code runs, hiding items behind a nav bar will make a site feel slower than it actually is. 
Facebook found that switching to using bottom navigation saw an increase in engagement, satisfaction, revenue, speed, and importantly, perception of speed. If the user sees the navigation items they’re looking for quickly, the interaction feels fast. What’s more, end-to-end task completion is quicker too, as the interface not only feels quicker, but actually measures quicker as well. Similar reactions were found with Spotify and Redbooth.
Luke Wroblewski gave a talk last year in Ireland titled “Obvious Always Wins” which he demonstrated through the work he did with Google+. Luke’s message is that by making the core features of your app obvious to your user, you will see engagement go up. This again seems obvious, right? However, it is important to note that adding bottom navigation doesn’t just mean a black bar at the bottom of your screen like some kind of performance magic bullet. The goal is to make the items clear to the user so they know what they need to be doing, and how you achieve that could be different from one interface to the next. Google keeps experimenting with different navigation styles, but finally settled with the below when they conducted user research and testing.

Conclusion
By utilizing a collection of UI patterns and speed optimisation techniques, you can improve not only the actual speed of a site, but the perception of how quickly a user thinks your site is loading. It is critical to remember that users will not always be using your site in a calm and relaxed manner and that even their age can impact how they will use or not use your site. By improving your site’s stability, you increase the likelihood of positive user engagement and task completion.
You can learn more about techniques to hack user perception and improve user speed by taking a look at an E-Book we published with Awwwards.com called Speed Matters: Design for Mobile Performance.",2017,Mustafa Kurtuldu,mustafakurtuldu,2017-12-18T00:00:00+00:00,https://24ways.org/2017/designing-for-mobile-performance/,ux
199,Knowing the Future - Tips for a Happy Launch Day,"You’ve chosen your frameworks and libraries. You’ve learned how to write code which satisfies the buzzword and performance gods. Now you need to serve it to a global audience, and make things easy to preview, to test, to sign-off, and to evolve.
But infrastructure design is difficult and boring for most of us. We just want to get our work out into the wild.
If only we had tools which would let us go, “Oh yeah! It all deploys perfectly every time” and shout, “You need another release? BAM! What’s next?”
A truth that can be hard to admit is that very often, the production environment and its associated deployment processes are poorly defined until late into a project. This can be a problem.
It makes my palms sweaty just thinking about it.
If like me, you have spent time building things for clients, you’ll probably have found yourself working with a variety of technical partners and customers who bring different constraints and opportunities to your projects. Knowing and proving the environments and the deployment processes is often very difficult, but can be a factor which profoundly impacts our ability to deliver what we promised. To say nothing of our ability to sleep at night or leave our fingernails un-chewed.
Let’s look at this a little, and see if we can’t set you up for a good night’s sleep, with dry palms and tidy fingernails.
A familiar problem
You’ve been here too, right? The project development was tough, but you’re pleased with what you are running in your local development environments. Now you need to get the client to see and approve your build, and hopefully indicate with a cheery thumbs up that it can “go live”.

Chances are that we have a staging environment where the client can see the build. But be honest, is this exactly the same as the production environment? It should be, but often it’s not. Often the staging environment is nothing more than a visible server with none of the optimisations, security, load balancing, caching, and other vital bits of machinery that we’ll need (and need to test) in “prod”.
Often the production environment is still being “set up” and you’ll have to wait and see.
In development, “wait and see” is the enemy.
Instead of waiting to see, we need to make the provisioning of, and deployment to our different environments one of the very first jobs of our project. I’ve often needed to be the unpopular voice in the room who makes a big fuss when this is delayed. I’ve described it as being a “critical blocker” during project meetings and suggested that everything should halt until it is fixed. 
It is that important.
Clients don’t often like hearing a wary, disruptive voice saying “whoa there Nelly!”, because the development should be able to continue while the production environment gets sorted out, right? 
Sure. But if it is not seen as a blocker, it is seen as something that can just happen later. And if it happens later, all the ugly surprises and unknowns surface later too. And later is when we’ll need to be thinking about other things. Not the plumbing. Trust me, it pays to face up to the issue right away rather than press on optimistically. The client will thank you later.
Attitudes and expectations
We should, I think, exhibit these four attitudes towards production deployment:

Make it scripted
Make it automated
Make it real
Make it first

Make it scripted
Let’s face it, we are going to need to deploy more than once over the course of the project. We are not going to get things perfect on our first shot. Nor should we expect to. And if we are going to repeat something, we want to be able to do it identically and predictably every time without needing to rely on our memories.
Developers are great at scripting things which they would otherwise need to repeat. It makes us faster and it also helps us keep track of the steps we need to take.
I’m not crazy enough to try suggest the best technology to script your builds or deployments (holy wars lie down that path). A lot will depend on your languages and your tastes. Some will like Fabric, others will prefer Gulp, you might prefer Make or NPM. It doesn’t really matter as long as you can script the process of building, packaging and deploying your project.
Wait. Won’t we need to know everything about the build from the start in order to do this? Aren’t our dependencies likely to change over time?
Yes. That would be ideal. But it’s ok. Like our code, our deployment script will evolve over the life of a project. So evolve it. Start by scripting what is needed to support the first iteration of the project, and then maintain that script. It will become a valuable “source of truth”, providing a form of documentation of what your project needs for a successful deployment. Another bonus.
Make it automated
If we have a scripted deployment which we can run by executing a single command, then we are in great shape to automate that process by triggering the build and deployment via suitable events.
Again, I prefer not to offer one single suggestion of when this should occur. That will depend on your approach to the project, how your development team is organised, and how your QA team operate. You can tune this to suit.
For one project I worked on, we chose to trigger the build and deployment to our production environment every time we used Git to tag the master branch of our version control repository. There were a few moving parts, and we needed to do some upfront work to get everything working, but that upfront effort was repaid many fold as we deployed time and time again, and exposed some issues with our environment long before we got to “launch day”.
With a scripted and automated process, we can make deployments “cheap”. This is our goal. When there are minimal cognitive or time overheads associated with deploying, we’re likely to do it all the more often and become more confident that it will behave as expected.
Make it real
Alright, we have written scripts to build and deploy our projects. Anyone tagging our repo will trigger things to happen as if by magic, but where are we pushing things to?  We need to target a real environment if this is to have any value.
A useful pattern is to have all activity on our develop branch trigger deployments to our staging server. Meanwhile tagging master will deploy a version to the production environment. How we organise this will depend on our git branching approach. (I’ve seen as many ways of approaching Git Flow as I have seen ways of approaching “Agile”).
It’s vital though, that we ensure that we are deploying to, and testing against, our real infrastructure. We want to see real results. That’s the best way to learn real lessons.
Make it first
Building our site to run in an environment not yet fully defined or available to test is like climbing without ropes – it’s possible, but we put ourselves at risk. And the higher we climb the greater the risk. So it is important to do this as early as we possibly can.
Don’t have a certificate for our HTTPS yet? Fine, but let’s still deploy to this evolving production environment and introduce HTTPS as soon as we can.
Before we know it we’ll be proving that this is set up correctly and we’ll not be surprised by mixed security alerts or other nasties further down the line.

Mailchimp perfectly capture the anxiety of sending emails to gazillions of people for a campaign. But we’re lucky. Launching a site doesn’t need to be like performing a mailshot. We can do things to banish that sweaty hand.
Doing preparation work upfront means that by the time we need to launch the site into the wild, we have exercised the deployment mechanics, and tested the production environment so rigorously that this task will be boring.
(It won’t be boring. Launching should always be exciting because the world will finally get to see our beautiful, painstaking work. But nor should it be terrifying. Especially as a result of not knowing for certain if our processes and environments are going to work or burst into flames on the big day.)
What tools exist?
Well this all sounds lovely. But how should we tackle this? Where are the tools for us to use? As it happens, there are many service and tools that we can use to work this way.
Hosting
All of the big players like Amazon, Azure and Google offer tools which can help us here. Google for example, can host multiple deployed versions of your project in parallel and you can manage them via their App Engine console. Each build receives its own URL which you can use to access any deployed version of your site.
Having immutable deployments which stick around in perpetuity (or until you bin them) is a key feature which unlocks the ability to confidently direct your traffic to any version of your site. With that comes the capacity to test any version or feature in its real environment, and then promote a version, or rollback to a previous version whenever you want.
A liberating power to have.
Continuous integration
In order to create all of those different versions, we’ll need somewhere to run our build and deployment scripts. Jenkins has been a popular Continuous Integration (CI) option for some time, and can be configured to perform all sorts of tasks, giving you extensive control over your deployment pipeline.
You need to host Jenkins yourself, but it provides some simple ways to do that.
The landscape for CI is getting richer and richer. With many hosted services like Circle CI providing this kind of automation up in the cloud.
One stop shop
Netlify combines both hosting and continuous integration services. It monitors your git repositories and automatically runs your build in a container on its servers when it finds changes. Each branch and pull request in your git repository will result in an immutable version of your site with its own URL.
Netlify is unlike Google Cloud, AWS or Azure in that it cannot host a dynamic server-side application for you. Instead it specialises in hosting static, or so called JAMstack sites.
Personally, I find that its simplicity makes it an approachable option, and a good place to learn and adopt some of these valuable habits.
Full disclosure: I’m a Netlify employee. But before I was, I was an avid customer, and it was through using Netlify that I first encountered some of these principles in practice.
Conclusion. It’s all about the approach
No matter what tools or services you use (and there are many which can support these practices), the most important thing is to adopt an approach which lets you prove your environments as quickly as possible.
Front-loading this effort will cast light onto the issues that you’ll need to address early and often, leaving no infrastructure surprises to spoil things for you on launch day.
Automating the process will mean that when you do find things that you need to fix or to improve later (and you will), issuing another release will be trivial. It is a lovely feeling when you have confidence that releasing v1.0.0 will be no more stressful v0.0.1. In fact it should actually be less stressful, as you’ll have been down this road many times by then. Fixing the potholes and smoothing the way as you went.
From here, it should be a smooth ride.",2017,Phil Hawksworth,philhawksworth,2017-12-21T00:00:00+00:00,https://24ways.org/2017/knowing-the-future/,process
200,Care and Feeding of Burnout,"You’ve been doing too much for too long. And it’s broken you. You’re burned out. You’re done.
Illustration by Kate Holden
Occupational burnout is a long-documented effect of stretching yourself further than the limits of your mental and physical health can carry you. And when it finally catches up with you, it can feel like the end of the world. But things can get better. With focused self care, reworking your priorities and lots of time, you can slog through burnout.
What is burnout? The Tl;dr linkdump tour
In this article, we’ll be looking at what you can do when you’re burned out. We’ll be skipping past a lot of information on what burnout is, what causes it and how it impacts the tech industry. We’re able to skip past this because many technologists have already created valuable content targeted to our industry. The videos and writing below may be helpful for readers who are less familiar with burnout.
A Wikipedia article may be a great starting point for learning about occupational burnout.

  

Understanding burnout: Brandon West
This conference talk by Brandon West covers a lot of burnout 101, from the perspective of a developer relations/community professional.
April Wensel writes about the need for the tech industry to move from the Valley’s burnout culture to a more sustainable model.
Catching Burnout [as] early [as possible]
One of the most challenging things about burnout is that it develops slowly and gradually. Many impacted don’t notice the water warming around them until it’s been brought to a boil, causing a crisis that can’t be overlooked. Catching burnout and taking steps to deal with it as early as possible can help limit the length and severity of your burnout.
Getting in the habit of checking in with yourself regularly about your stress and energy levels can be an effective habit for assessing burnout and for general wellness. The Mayo Clinic recommends asking yourself the following questions to determine if you might be suffering from burnout.

Have you become cynical or critical at work?
Do you drag yourself to work and have trouble getting started once you arrive?
Have you become irritable or impatient with co-workers, customers or clients?
Do you lack the energy to be consistently productive?
Do you lack satisfaction from your achievements?
Do you feel disillusioned about your job?
Are you using food, drugs or alcohol to feel better or to simply not feel?
Have your sleep habits or appetite changed?
Are you troubled by unexplained headaches, backaches or other physical complaints?

According to the Mayo Clinic, answering yes to more than one of these questions can be a sign that you need to take corrective action. We’ll look in more detail about the corrective actions you can take in the rest of this article. 
Do less. Now.
To start getting things back on track, you’ll need to start doing less. Less work, less stress, less everything. Many technologists impacted by burnout have written or spoken on taking months or even years off work to give themselves time to recover. This can be a fantastic route back to wellness for those fortunate enough to have the professional and financial security to allow them to take large stretches of time off work. For the much larger group of burned out workers that need to balance earning a paycheck with their wellness, this can be more challenging.
For those of us who need to stay in the cycle of work to fund our daily needs, finding ways to do less can feel like adding another daunting task to the pile. To properly assess where and how you can cut back on your commitments, you’ll need to find a short stretch of time clear of stressors and responsibilities to take stock of what can be scaled back. A long weekend, weekend or even a few hours of time dedicated to looking only at how you can cut back on work and stress can be an effective way to take stock of your responsibilities.
Make a list of stressors and activities to begin to triage. Anything that would damage or seriously disrupt your life if not attended to (doing your taxes, showing up at work, paying rent) should be marked as essential. Grade other activities in your life, marking the ones that aren’t essential and working to temporarily reduce these or remove them from your life. It can feel difficult to let go of things while recovering from burnout. This process can benefit from a second opinion, if you’re working with a coach, therapist or trusted friend to manage your burnout.
Reducing your workload and stressors can let you begin to recover from burnout. You can reintroduce things back into your schedule and life. Reintroduce stressors and activities back into your life slowly, to minimize risk of relapse. Keeping a journal will let you keep tabs on how different activities are impacting your energy levels and state of mind.
Remove toxicity
Toxic people or settings can drain you faster than overwork alone can. While you work to reduce your workload and stress, coworkers, friends, family or bosses who are toxic influences can act as a multiplier for the stressors that remain. Identifying these people and limiting your interactions with them during your recovery can help you get back on track faster and happier. A journal can be an important tool in tracking how interactions with different people impact your wellness and state of mind. If the toxic presence in your life is someone you can avoid or cut out without penalty, burnout is a great reason to finally replace them with healthier relationships.
If you can’t remove them from your life, minimizing the impact toxic people have on your wellness is vital. Work to identify what aspect of the relationship is draining or damaging and create interventions around damaging interactions. While a chronically complaining coworker’s negativity can be stopped short with setting firm conversational boundaries and redirection, a combative boss can be a harder challenge. Seeking allies and advice can make you feel less alone in your battles and provide healthy emotional support. 
Ask for help
Trying to find your way back to health and wellness after burning out can be a daunting task. Seeking help from health care professionals, trusted peers or both can give you backup on your journey back to feeling better. With symptoms that can mirror those of depression, burnout can be the precursor to a number of mental and physical ailments. Talk to your doctor immediately if you’re experiencing symptoms of depression or any other health concerns.
Being open with your trusted friends about burnout can let you access valuable support and help explain why you may need extra care and consideration while you recover. Many suffering from burnout report finding maintaining relationships a challenge. Letting your loved ones know what you’re going through and why you may be less available invites them to be more understanding of cancelled plans or other issues while you’re recovering. Burnout can impact memory and cognitive function. Letting your support network assist in decision making during burnout can help add perspective to counterbalance these deficits.
Talking to your friends and peers about your health and needs can offer valuable support. But those who are pushed to a mental or physical health crisis by burnout should work with healthcare professionals to plan their recovery. Sufferers of mild to moderate burnout can also benefit from planning their return to wellness with an experienced practitioner. Medical or counseling professionals may prescribe medicines, talk therapy, group sessions or other therapeutic intervention.  
Go easy on yourself
Recovering from burnout is a process that takes energy, time and compassion for yourself. In the same way that toxic people or workplaces can set you back, negative repetitive thoughts will harm your recovery. Recognizing that burnout’s impact on you is a temporary state that isn’t your fault can help you begin to manage your feelings and expectations for yourself. Sufferers often report feeling stupid, lazy or that they lack the skills to do their job. This is natural, as burnout can severely limit your cognitive function, your energy levels and resilience while dramatically increasing your cognitive load. Working with a counselor may help if you’re finding it difficult to be patient with your progress back to health or are troubled by persistent intrusive thoughts.
Burnout can seriously limit the amount of energy you have. Spend as little of the energy you have left beating yourself up as possible. You’re going to be ok. It’s all going to be ok.
This article doesn’t offer one-size-fits all fixes for burnout or overwork, but aims to provide a framework with points to consider that may help shape your wellness. No article can act as a substitute for professionally administered healthcare or robust self care.",2017,Jessica Rose,jessicarose,2017-12-16T00:00:00+00:00,https://24ways.org/2017/care-and-feeding-of-burnout/,process
201,Lint the Web Forward With Sonarwhal,"Years ago, when I was in a senior in college, much of my web development courses focused on two things: the basics like HTML and CSS (and boy, do I mean basic), and Adobe Flash. I spent many nights writing ActionScript 3.0 to build interactions for the websites that I would add to my portfolio. A few months after graduating, I built one website in Flash for a client, then never again. Flash was dying, and it became obsolete in my résumé and portfolio. 
That was my first lesson in the speed at which things change in technology, and what a daunting realization that was as a new graduate looking to enter the professional world. Now, seven years later, I work on the Microsoft Edge team where I help design and build a tool that would have lessened my early career anxieties: sonarwhal. 
Sonarwhal is a linting tool, built by and for the web community. The code is open source and lives under the JS Foundation. It helps web developers and designers like me keep up with the constant change in technology while simultaneously teaching how to code better websites. 
Introducing sonarwhal’s mascot Nellie
Good web development is hard. It is more than HTML, CSS, and JavaScript: developers are expected to have a grasp of accessibility, performance, security, emerging standards, and more, all while refreshing this knowledge every few months as the web evolves. It’s a lot to keep track of.
 
Web development is hard 
Staying up-to-date on all this knowledge is one of the driving forces for developing this scanning tool. Whether you are just starting out, are a student, or you have over a decade of experience, the sonarwhal team wants to help you build better websites for all browsers. 
Currently sonarwhal checks for best practices in five categories: Accessibility, Interoperability, Performance, PWAs, and Security. Each check is called a “rule”. You can configure them and even create your own rules if you need to follow some specific guidelines for your project (e.g. validate analytics attributes, title format of pages, etc.). 
You can use sonarwhal in two ways:

An online version, that provides a quick and easy way to scan any public website.
A command line tool, if you want more control over the configuration, or want to integrate it into your development flow.

The Online Scanner
The online version offers a streamlined way to scan a website; just enter a URL and you will get a web page of scan results with a permalink that you can share and revisit at any time.
The online version of sonarwal
When my team works on a new rule, we spend the bulk of our time carefully researching each subject, finding sources, and documenting it rather than writing the rule’s code. Not only is it important that we get you the right results, but we also want you to understand why something is failing. Next to each failing rule you’ll find a link to its detailed documentation, explaining why you should care about it, what exactly we are testing, examples that pass and examples that don’t, and useful links to even more in-depth documentation if you are interested in the subject.
We hope that between reading the documentation and continued use of sonarwhal, developers can stay on top of best practices. As devs continue to build sites and identify recurring issues that appear in their results, they will hopefully start to automatically include those missing elements or fix those pieces of code that are producing errors. This also isn’t a one-way communication: the documentation is not only available on the sonarwhal site, but also on GitHub for editing so you can help us make it even better!
A results report
The current configuration for the online scanner is very strict, so it might hurt your feelings (it did when I first tested it on my personal website). But you can configure sonarwhal to any level of strictness as well as customize the command line tool to your needs!  
Sonarwhal’s CLI 
The CLI gives you full control of sonarwhal: what rules to use, tweaks to them, domains that are out of your control, and so on. You will need the latest node LTS (v8) or Stable (v9) and your favorite package manager, such as npm:
npm install -g sonarwhal
You can now run sonarwhal from anywhere via:
sonarwhal https://example.com
Using the CLI
The configuration is done via a .sonarwhalrc file. When analyzing a site, if no file is available, you will be prompted to answer a series of questions:

What connector do you want to use? Connectors are what sonarwhal uses to access a website and gather all the information about the requests, resources, HTML, etc. Currently it supports jsdom, Microsoft Edge, and Google Chrome.
What formatter? This is how you want to see the results: summary, stylish, etc. Make sure to look at the full list. Some are concise for, perfect for a quick build assessment, while others are more verbose and informative.
Do you want to use the recommended rules configuration? Rules are the things we are validating. Unless you’ve read the documentation and know what you are doing, first timers should probably use the recommended configuration.
What browsers are you targeting? One of the best features of sonarwhal is that rules can adapt their feedback depending on your targeted browsers, suggesting to add or remove things. For example, the rule “Highest Document Mode” will tell you to add the “X-UA-Compatible” header if IE10 or lower is targeted or remove if the opposite is true. 

sonarwhal configuration generator questions
Once you answer all these questions the scan will start and you will have a .sonarwhalrc file similar to the following:
{
    ""connector"": {
        ""name"": ""jsdom"",
        ""options"": {
            ""waitFor"": 1000
        }
    },
    ""formatters"": ""stylish"",
    ""rulesTimeout"": 120000,
    ""rules"": {
        ""apple-touch-icons"": ""error"",
        ""axe"": ""error"",
        ""content-type"": ""error"",
        ""disown-opener"": ""error"",
        ""highest-available-document-mode"": ""error"",
        ""validate-set-cookie-header"": ""warning"",
        // ...
    }
}
You should see the scan initiate in the command line and within a few seconds the results should start to appear. Remember, the scan results will look different depending on which formatter you selected so try each one out to see which one you like best. 
sonarwhal results on my website and hurting my feelings 💔
Now that you have a list of errors, you can get to work improving the site! Note though, that when you scan your website, it scans all the resources on that page and if you’ve added something like analytics or fonts hosted elsewhere, you are unable to change those files. You can configure the CLI to ignore files from certain domains so that you are only getting results for files you are in control of.
The documentation should give enough guidance on how to fix the errors, but if it’s insufficient, please help us and suggest edits or contribute back to it. This is a community effort and chances are someone else will have the same question as you.
When I scanned both my websites, sonarwhal alerted me to not having an Apple Touch Icon. If I search on the web as opposed to using the sonarwhal documentation, the first top 3 results give me outdated information: I need to include many different icon sizes. I don’t need to include all the different size icons that target different devices. Declaring one icon sized 180px x 180px will provide a large enough icon for devices and it will scale down as appropriate for people on older devices. 
The information at the top of the search results isn’t always the correct answer to an issue and we don’t want you to have to search through outdated documentation. As sonarwhal’s capabilities expand, the goal is for it to be the one stop shop for helping preflight your website. 
The journey up until now and looking forward

On the Microsoft Edge team, we’re passionate about empowering developers to build great websites. Every day we see so many sites come through our issue tracker. (Thanks for filing those bugs, they help us make Microsoft Edge better and better!) Some issues we see over and over are honest mistakes or outdated ‘best practices’ that could be avoided, so we built this tool to help everyone help make the web a better place.
When we decided to create sonarwhal, we wanted to create a tool that would help developers write better and more up-to-date code for their websites. We want sonarwhal to be useful to anyone so, early on, we defined three guiding principles we’ve used along the way:

Community Driven. We build for the community’s best interests. The web belongs to everyone and this project should too. Not only is it open source, we’ve also donated it to the JS Foundation and have an inclusive governance model that welcomes the collaboration of anyone, individual or company.
User Centric. We want to put the user at the center, making sonarwhal configurable for your needs and easy to use no matter what your skill level is.
Collaborative. We didn’t want to reinvent the wheel, so we collaborated with existing tools and services that help developers build for the web. Some examples are aXe, snyk.io, Cloudinary, etc.

This is just the beginning and we still have lots to do. We’re hard at work on a backlog of exciting features for future releases, such as:

New rules for a variety of areas like performance, accessibility, security, progressive web apps, and more.
A plug-in for Visual Studio Code: we want sonarwhal to help you write better websites, and what better moment than when you are in your editor.
Configuration options for the online service: as we fine tune the infrastructure, the rule configuration for our scanner is locked, but we look forward to adding CLI customization options here in the near future.

This is a tool for the web community by the web community so if you are excited about sonarwhal, making a better web, and want to contribute, we have a few issues where you might be able to help. Also, don’t forget to check the rest of the sonarwhal GitHub organization. PRs are always welcome and appreciated! 
Let us know what you think about the scanner at @NarwhalNellie on Twitter and we hope you’ll help us lint the web forward!",2017,Stephanie Drescher,stephaniedrescher,2017-12-02T00:00:00+00:00,https://24ways.org/2017/lint-the-web-forward-with-sonarwhal/,code
205,Why Design Systems Fail,"Design systems are so hot right now, and for good reason. They promote a modular approach to building a product, and ensure organizational unity and stability via reusable code snippets and utility styles. They make prototyping a breeze, and provide a common language for both designers and developers.
A design system is a culmination of several individual components, which can include any or all of the following (and more):

Style guide or visual pattern library
Design tooling (e.g. Sketch Library)
Component library (where the components live in code)
Code usage guidelines and documentation
Design usage documentation
Voice and tone guideline
Animation language guideline

Design systems are standalone (internal or external) products, and have proven to be very effective means of design-driven development. However, in order for a design system to succeed, everyone needs to get on board.
I’d like to go over a few considerations to ensure design system success and what could hinder that success.
Organizational Support
Put simply, any product, including internal products, needs support. Something as cross-functional as a design system, which spans every vertical project team, needs support from the top and bottom levels of your organization. 
What I mean by that is that there needs to be top-level support from project managers up through VP’s to see the value of a design system, to provide resources for its implementation, and advocate for its use company-wide. This is especially important in companies where such systems are being put in place on top of existing, crufty codebases, because it may mean there needs to be some time and effort put in the calendar for refactoring work.
Support from the bottom-up means that designers and engineers of all levels also need to support this system and feel responsibility for it. A design system is an organization’s product, and everyone should feel confident contributing to it. If your design system supports external clients as well (such as contractors), they too can become valuable teammates.
A design system needs support and love to be nurtured and to grow. It also needs investment.
Investment
To have a successful design system, you need to make a continuous effort to invest resources into it. I like to compare this to working out.
You can work out intensely for 3 months and see some gains, but once you stop working out, those will slowly fade away. If you continue to work out, even if its less often than the initial investment, you’ll see yourself maintaining your fitness level at a much higher rate than if you stopped completely. 
If you invest once in a design system (say, 3 months of overhauling it) but neglect to keep it up, you’ll face the same situation. You’ll see immediate impact, but that impact will fade as it gets out of sync with new designs and you’ll end up with strange, floating bits of code that nobody is using. Your engineers will stop using it as the patterns become outdated, and then you’ll find yourself in for another round of large investment (while dreading going through the process since its fallen so far out of shape).

With design systems, small incremental investments over time lead to big gains overall.

With this point, I also want to note that because of how they scale, design systems can really make a large impact across the platform, making it extremely important to really invest in things like accessibility and solid architecture from the start. You don’t want to scale a brittle system that’s not easy to use.
Take care of your design systems, and keep working on them to ensure their effectiveness. One way to ensure this is to have a dedicated team working on this design system, managing tickets and styling updates that trickle out to the rest of your company.
Responsibility
With some kind of team to act as an owner of a design system, whether it be the design team, engineering team, or a new team
made of both designers and engineers (the best option), your company is more likely to keep a relevant, up-to-date system that doesn’t break.
This team is responsible for a few things:

Helping others get set up on the system (support)
Designing and building components (development)
Advocating for overall UI consistency and adherence (evangelism)
Creating a rollout plan and update system (product management)

As you can see, these are a lot of roles, so it helps to have multiple people on this team, at least part of the time, if you can. One thing I’ve found to be effective in the past is to hold office hours for coworkers to book slots within to help them get set up and to answer any questions about using the system. Having an open Slack channel also helps for this sort of thing, as well as for bringing up bugs/issues/ideas and being an channel for announcements like new releases.
Communication
Once you have resources and a plan to invest in a design system, its really important that this person or team acts as a bridge between design and engineering. Continuous communication is really important here, and the way you communicate is even more important.
Remember that nobody wants to be told what to do or prescribed a solution, especially developers, who are used to a lot of autonomy (usually they get to choose their own tools at work). Despite how much control the other engineers have on the process, they need to feel like they have input, and feel heard.
This can be challenging, especially since ultimately, some party needs to be making a final decision on direction and execution. Because it’s a hard balance to strike, having open communication channels and being as transparent as possible as early as possible is a good start.
Buy-in
For all of the reasons we’ve just looked over, good communication is really important for getting buy-in from your users (the engineers and designers), as well as from product management.

Building and maintaining a design system is surprisingly a lot of people-ops work.

To get buy-in where you don’t have a previous concensus that this is the right direction to take, you need to make people want to use your design system. A really good way to get someone to want to use a product is to make it the path of least resistance, to show its value.
Gather examples and usage wins, because showing is much more powerful than telling.
If you can, have developers use your product in a low-stakes situation where it provides clear benefits. Hackathons are a great place to debut your design system. Having a hackathon internally at DigitalOcean was a perfect opportunity to:

Evangelize for the design system
See what people were using the component library for and what they were struggling with (excellent user testing there)
Get user feedback afterward on how to improve it in future iterations
Let people experience the benefits of using it themselves

These kinds of moments, where people explore on their own are where you can really get people on your side and using the design system, because they can get their hands on it and draw their own conclusions (and if they don’t love it — listen to them on how to improve it so that they do). We don’t always get so lucky as to have this sort of instantaneous user feedback from our direct users.
Architecture
I briefly mentioned the scalable nature of design systems. This is exactly why it’s important to develop a solid architecture early on in the process. Build your design system with growth and scalability in mind. What happens if your company acquires a new product? What happens when it develops a new market segment? How can you make sure there’s room for customization and growth?
A few things we’ve found helpful include:
Namespacing
Use namespacing to ensure that the system doesn’t collide with existing styles if applying it to an existing codebase. This means prefixing every element in the system to indicate that this class is a part of the design system. To ensure that you don’t break parts of the existing build (which may have styled base elements), you can namespace the entire system inside of a parent class. Sass makes this easy with its nested structure. 
This kind of namespacing wouldn’t be necessary per se on new projects, but it is definitely useful when integrating new and old styles.
Semantic Versioning
I’ve used Semantic Versioning on all of the design systems I’ve ever worked on. Semantic versioning uses a system of Major.Minor.Patch for any updates. You can then tag released on Github with versioned updates and ensure that someone’s app won’t break unintentionally when there is an update, if they are anchored to a specific version (which they should be).
We also use this semantic versioning as a link with our design system assets at DigitalOcean (i.e. Sketch library) to keep them in sync, with the same version number corresponding to both Sketch and code.
Our design system is served as a node module, but is also provided as a series of built assets using our CDN for quick prototyping and one-off projects. For these built assets, we run a deploy script that automatically creates folders for each release, as well as a latest folder if someone wanted the always-up-to-date version of the design system. 
So, semantic versioning for the system I’m currently building is what links our design system node module assets, sketch library assets, and statically built file assets.
The reason we have so many ways of consuming our design system is to make adoption easier and to reduce friction.
Friction
A while ago, I posed the question of why design systems become outdated and unused, and a major conclusion I drew from the conversation was:

“If it’s harder for people to use than their current system, people just won’t use it”

You have to make your design system the path of least resistance, lowering cognitive overhead of development, not adding to it. This is vital. A design system is intended to make development much more efficient, enforce a consistent style across sites, and allow for the developer to not worry as much about small decisions like naming and HTML semantics. These are already sorted out for them, meaning they can focus on building product.
But if your design system is complicated and over-engineered, they may find it frustrating to use and go back to what they know, even if its not the best solution. If you’re a Sass expert, and base your system on complex mixins and functions, you better hope your user (the developer) is also a Sass expert, or wants to learn. This is often not the case, however. You need to talk to your audience.
With the DigitalOcean design system, we provide a few options:
Option 1
Users can implement the component library into a development environment and use Sass, select just the components they want to include, and extend the system using a hook-based system. This is the most performant and extensible output. Only the components that are called upon are included, and they can be easily extended using mixins.
But as noted earlier, not everyone wants to work this way (including Sass a dependency and potentially needing to set up a build system for it and learn a new syntax). There is also the user who just wants to throw a link onto their page and have it look nice, and thats where our versioned built assets come in.
Option 2
With Option 2, users pull in links that are served via a CDN that contain JS, CSS, and our SVG icon library. The code is a bit bigger than the completely customized version, but often this isn’t the aim when people are using Option 2.
Reducing friction for adoption should be a major goal of your design system rollout.
Conclusion
Having a design system is really beneficial to any product, especially as it grows. In order to have an effective system, it’s important to primarily always keep your user in mind and garner support from your entire company. Once you have support and acceptance, this system will flourish and grow. Make sure someone is responsible for it, and make sure its built with a solid foundation from the start which will be carefully maintained toward the future. Good luck, and happy holidays!",2017,Una Kravets,unakravets,2017-12-14T00:00:00+00:00,https://24ways.org/2017/why-design-systems-fail/,process
207,Want to Break Out of Comparison Syndrome? Do a Media Detox,"“Comparison is the thief of joy.”
—Theodore Roosevelt

I grew up in an environment of perpetual creativity and inventiveness. My father Dennis built and flew experimental aircraft as a hobby. During my entire childhood, there was an airplane fuselage in the garage instead of a car. My mother Deloria was a self-taught master artisan who could quickly acquire any skills that it took to work with fabric and weaving. She could sew any garment she desired, and was able to weave intricate wall hangings just by looking at a black and white photos in magazines. My older sister Diane blossomed into a consummate fine artist who drew portraits with uncanny likeness, painted murals, and studied art and architecture. In addition, she loved good food and had a genius for cooking and baking, which converged in her creating remarkable art pieces out of cake that were incredibly delicious to boot. Yes. This was the household in which I grew up.
While there were countless positives to being surrounded by people who were compelled to create, there was also a downside to it. I incessantly compared myself to my parents and older sister and always found myself lacking.
It wasn’t a fair comparison, but tell that to a sensitive kid who wanted to fit in to her family by being creative as well. From my early years throughout my teens, I convinced myself that I would never understand how to build an airplane or at least be as proficient with tools as my father, the aeronautical engineer. Even though my sister was six years older than I was, I lamented that I would never be as good a visual artist as she was. And I marveled at my mother’s seemingly magical ability to make and tailor clothes and was certain that I would never attain her level of mastery.
This habit of comparing myself to others grew over the years, continuing to subtly and effectively undermine my sense of self. I had almost reached an uneasy truce with my comparison habit when social media happened.
As an early adopter of Twitter, I loved staying connected to people I met at tech conferences. However, as I began to realize my aspirations of being an author and a speaker, Twitter became a dreaded hall of mirrors where I only saw distorted reflections of my lack of achievement in other people’s success. Every person announcing a publishing deal caused me to drown under waves of envy over the imagined size of her or his book advance as I struggled to pay my mortgage. Every announcement I read of someone speaking at a conference led to thoughts of, “I wish I were speaking at that conference – I must not be good enough to be invited.” Twitter was fertile ground for my Inner Critic to run rampant.
One day in 2011, my comparisons to people who I didn’t even know rose to a fever pitch. I saw a series of tweets that sparked a wave of self-loathing so profound that I spent the day sobbing and despondent, as I chastised myself for being a failure. I had fallen into the deep pit of Comparison Syndrome, and to return to anything close to being productive took a day or two of painstakingly clawing my way out.
Comparison Syndrome Takes Deficiency Anxiety to Eleven
Do any of these scenarios ring true?

You frequently feel like a failure when viewing the success of others.
You feel dispirited and paralyzed in moving forward with your own work because it will never measure up to what others have done.
You discount your ideas because you fear that they aren’t as good as those of your colleagues or industry peers.

Are you making yourself miserable by thinking thoughts like these?

“I’m surrounded by people who are so good at what they do, how can I possibly measure up?”
“Compared to my partner, my musical ability is childish – and music is no longer fun.”
“Why haven’t I accomplished more by now? My peers are so much more successful than I am.”

Unenviable Envy
Many people use the terms envy and jealousy interchangeably, but they are two distinct emotions. Jealousy is the fear of losing someone to a perceived rival: a threat to an important relationship and the parts of the self that are served by that relationship. Jealousy is always about the relationship between three people. Envy is wanting what another has because of a perceived shortcoming on your part. Envy is always based on a social comparison to another.1
Envy is a reaction to the feeling of lacking something. Envy always reflects something we feel about ourselves, about how we are somehow deficient in qualities, possessions, or success.2 It’s based on a scarcity mentality: the idea that there is only so much to go around, and another person got something that should rightfully be yours.3
A syndrome is a condition characterized by a set of associated symptoms. I call it Comparison Syndrome because a perceived deficiency of some sort – in talent, accomplishments, success, skills, etc. – is what initially sparks it. While at the beginning you may merely feel inadequate, the onset of the syndrome will bring additional symptoms. Lack of self-trust and feelings of low self-worth will fuel increased thoughts of not-enoughness and blindness to your unique brilliance. If left unchecked, Deficiency Anxieties can escalate to full-blown Comparison Syndrome: a form of the Inner Critic in which we experience despair from envy and define ourselves as failures in light of another’s success.
The irony is that when we focus so much on what we lack, we can’t see what we have in abundance that the other person doesn’t have. And in doing so, we block what is our birthright: our creative expression. Envy shackles our creativity, keeps us trapped in place, and prevents forward movement. The Inner Critic in the form of Comparison Syndrome caused by envy blocks us from utilizing our gifts, seeing our path clearly, and reveling in our creative power.
In order to keep a grip on reality and not fall into the abyss of Comparison Syndrome, we’ll quell the compulsion to compare before it happens: we will free the mental bandwidth to turn our focus inward so we can start to see ourselves clearly. 
Break the Compulsion to Compare

“Why compare yourself with others? No one in the entire world can do a better job of being you than you.”
— Krystal Volney, poet and author

At some point in time, many of us succumb to moments of feeling that we are lacking and comparing ourselves unfavorably to others. As social animals, much of our self-definition comes from comparison with others. This is how our personalities develop. We learn this behavior as children, and we grow up being compared to siblings, peers, and kids in the media. Because of this, the belief that somehow, someway, we aren’t good enough becomes deeply ingrained. The problem is that whenever we deem ourselves to be “less than,” our self-esteem suffers. This creates a negative feedback loop where negative thoughts produce strong emotions that result in self-defeating behaviors that beget more negative thoughts.
Couple this cycle with the messages we get from society that only “gifted” people are creative, and it’s no wonder that many of us will fall down the rabbit hole of Comparison Syndrome like I did on that fated day while reading tweets. Comparing ourselves to others is worse than a zero-sum game, it’s a negative-sum game. No one wins, our self-esteem deteriorates, and our creative spark dies out.
With effort, we can break the compulsion to compare and stop the decline into Comparison Syndrome by turning the focus of comparison inward to ourselves and appreciating who we’ve become. But first, we need to remove some of the instances that trigger our comparisons in the first place.
Arrest: Stop the Triggers

“Right discipline consists, not in external compulsion, but in the habits of mind which lead spontaneously to desirable rather than undesirable activities.”
— Bertrand Russell, philosopher

After my Twitter post meltdown, I knew had to make a change. While bolstering my sense of self was clearly a priority, I also knew that my ingrained comparison habit was too strong to resist and that I needed to instill discipline. I decided then and there to establish boundaries with social media.
First, to maintain my sanity, I took this on as my mantra:
“I will not compare myself to strangers on the Internet or acquaintances on Facebook.”
If you find yourself sliding down the slippery slope of social media comparison, you can do the same: repeat this mantra to yourself to help put on the brakes.
Second, in order to reduce my triggers, I stopped reading the tweets of the people I followed. However, I continued to be active on Twitter through sharing information, responding to mentions, crowdsourcing, and direct messaging people. It worked! The only time I’d start to slip into darkness were the rare instances when I would break my rules and look at my Twitstream.
But we can do even more than calm ourselves with helpful mantras. Just like my example of modifying my use of Twitter, and more recently, of separating myself from Facebook, you can get some distance from the media that activates your comparison reflex and start creating the space for other habits that are more supportive to your being to take its place.
Creative Dose: Trigger-free and Happy
Purpose: To stop comparison triggers in their tracks
Mindfulness is a wonderful tool, but sometimes you have to get hardcore and do as much as you can to eliminate distractions so that you can first hear your own thoughts in order to know which ones you need to focus on.
Here are four steps to becoming trigger-free and happier.
Step 1: Make a List
Pay attention when you get the most triggered and hooked.
Is it on Twitter, Facebook, Instagram, or Snapchat?
Is it YouTube, TV shows, or magazines?
Make list of your top triggers.
My primary trigger is:______________________________________
My second trigger is:______________________________________
My third trigger is:______________________________________
Now that you have your list, you need to get an idea just how often you’re getting triggered.
Step 2: Monitor
It’s easy to think that we should track our activity on the computer, but these days, it’s no longer our computer use that is the culprit: most of us access social media and news from our phones. Fortunately, there are apps that will track the usage for both.
Seeing just how much you consume media from either or both will show you how much of an accomplice the use of devices is to your comparison syndrome, and how much you need to modify your behavior accordingly.
For tracking both computer use and tablet use, this app works great:

RescueTime.com tracks app usage and sends a productivity report at the end of the week via email.

For your phone, there are many for either platform.4 Although I recommend fully researching what is available and will work for you best, here are a few recommendations:

For both platforms: Offtime, Breakfree, Checky
For Android only: Flipd, AppDetox, QualityTime, Stay On Task
For iOS only: Moment

Install your app of choice, and see what you find. How much time are you spending on sites or apps that compel you to compare?
Step 3: Just Say No
Now that you know what your triggers are and how much you’re exposing yourself to them, it’s time to say No.
Put yourself on a partial social media and/or media detox for a specified period of time; consider even going for a full media detox.5 I recommend starting with one month.
To help you to fully commit, I recommend writing this down and posting it where you can see it.
I, ___________________, commit to avoiding my comparison triggers 
of ___________________, ___________________, and ___________________ 
for the period of ___________________, 
starting on ___________________ and ending on ___________________ .
To help you out, I’ve created a social media detox commitment sheet for you.
Step 4: Block
When I decided to reduce my use of Twitter and Facebook to break my comparison habit, initially I tried to rely solely on self-discipline, which was only moderately successful. Then I realized that I could use the power of technology to help. Don’t think you have to rely upon sheer willpower to block, or at least limit, your exposure to known triggers. If your primary access to the items that cause you to compare yourself to others is via computers and other digitalia, use these devices to help maintain your mental equilibrium.
Here are some apps and browser extensions that you can use during your media detox to help keep yourself sane and stay away from sites that could throw you into a comparison tailspin.
These apps are installed onto your computer:

RescueTime.com works on both computer and mobile devices, and does a lot more than just prevent you from going to sites that will ruin your concentration, it will also track your apps usage and give you a productivity report at the end of the week.
Focus and SelfControl (Mac-only)

To go right to the source and prevent you from visiting sites through your browser, there are browser extensions.
Not only can you put in the list of the URLs that are your points of weakness, but you can also usually set the times of the day you need the self-control the most.

Google Chrome: StayFocusd, Strict Workflow, and Website Blocker
Firefox: Idderall and Leechblock
Safari: WasteNoTime and MindfulBrowsing
Edge (or Explorer): Unfortunately, there are currently no website blocking extensions for these browsers.

I currently use a browser extension to block me from using Facebook between 9:00am – 6:00pm. It’s been a boon for my sanity: I compare tons less. A bonus is that it’s been terrific for my productivity as well. 
Which tool will you use for your media detox time? Explore them all and then settle upon the one(s) that will work the best for you. Install it and put it to work.
Despite the tool, you will still need to exercise discipline. Resist the urge to browse Instagram or Facebook while waiting for your morning train. You can do it!
Step 5: Relax
Instead of panicking from FOMO (Fear of Missing Out), take comfort from this thought: what you don’t know won’t affect you. Start embracing JOMO (Joy of Missing Out), and the process of rebuilding and maintaining your sanity.
What will you do instead of consuming the media that compels you to
compare? Here are some ideas:

Read a book 
Go for a walk 
Have dinner with a friend 
Go watch a movie 
Learn how to play the harmonica 
Take an improv class

Really, you could do anything. And depending on how much of your time and attention you’ve devoted to media, you could be recapturing a lot of lost moments, minutes, hours, and days.
Step 6: Reconnect
Use your recovered time and attention to focus on your life and reconnect with your true value-driven goals, higher aspirations, and activities that you’ve always wanted to do.

This article is an excerpt from the book Banish Your Inner Critic by Denise Jacobs, and has been reprinted with permission. If you’d like to read more, you can find the book on Amazon.




Shane Parrish, “Mental Model: Bias from Envy and Jealousy,” Farnam Street, accessed February 9, 2017. ↩


Parrish, “Mental Model: Bias from Envy and Jealousy.” ↩


Henrik Edberg, “How to Overcome Envy: 5 Effective Tips,” Practical Happiness Advice That Works | The Positivity Blog, accessed February 9, 2017. ↩


Jeremy Golden, “6 Apps to Stop Your Smartphone Addiction,” Inc.com, accessed February 10, 2017. ↩


Emily Nickerson, “How to Silence the Voice of Doubt,” The Muse, accessed February 8, 2017. ↩",2017,Denise Jacobs,denisejacobs,2017-12-19T00:00:00+00:00,https://24ways.org/2017/do-a-media-detox/,process
209,Feeding the Audio Graph,"In 2004, I was given an iPod.
I count this as one of the most intuitive pieces of technology I’ve ever owned.  It wasn’t because of the the snazzy (colour!) menus or circular touchpad.  I loved how smoothly it fitted into my life. I could plug in my headphones and listen to music while I was walking around town.  Then when I got home, I could plug it into an amplifier and carry on listening there.
There was no faff. It didn’t matter if I could find my favourite mix tape, or if my WiFi was flakey - it was all just there.
Nowadays, when I’m trying to pair my phone with some Bluetooth speakers, or can’t find my USB-to-headphone jack, or even access any music because I don’t have cellular reception; I really miss this simplicity.
The Web Audio API
I think the Web Audio API feels kind of like my iPod did.
It’s different from most browser APIs - rather than throwing around data, or updating DOM elements - you plug together a graph of audio nodes, which the browser uses to generate, process, and play sounds.
The thing I like about it is that you can totally plug it into whatever you want, and it’ll mostly just work.
So, let’s get started. First of all we want an audio source.
<audio src=""night-owl.mp3"" controls />

(Song - Night Owl by Broke For Free)
This totally works. However, it’s not using the Web Audio API, so we can’t access or modify the sound it makes.
To hook this up to our audio graph, we can use an AudioSourceNode.  This captures the sound from the element, and lets us connect to other nodes in a graph.
const audioCtx = new AudioContext()

const audio = document.querySelector('audio')
const input = audioCtx.createAudioSourceNode(audio)

input.connect(audioCtx.destination)

Great. We’ve made something that looks and sounds exactly the same as it did before. Go us.
Gain
Let’s plug in a GainNode - this allows you to alter the amplitude (volume) of an an audio stream.
We can hook this node up to an <input> element by setting the gain property of the node.  (The syntax for this is kind of weird because it’s an AudioParam which has options to set values at precise intervals).
const node = audioCtx.createGain()

const input = document.querySelector('input')
input.oninput = () => node.gain.value = parseFloat(input.value)

input.connect(node)
node.connect(audioCtx.destination)

You can now see a range input, which can be dragged to update the state of our graph. This input could be any kind of element, so now you’ll be free to build the volume control of your dreams.
There’s a number of nodes that let you modify/filter an audio stream in more interesting ways.  Head over to the MDN Web Audio page for a list of them.
Analysers
Something else we can add to our graph is an AnalyserNode. This doesn’t modify the audio at all, but allows us to inspect the sounds that are flowing through it. We can put this into our graph between our AudioSourceNode and the GainNode.
const analyser = audioCtx.createAnalyser()

input.connect(analyser)
analyser.connect(gain)
gain.connect(audioCtx.destination)
And now we have an analyser. We can access it from elsewhere to drive any kind of visuals.  For instance, if we wanted to draw lines on a canvas we could totally do that:
const waveform = new Uint8Array(analyser.fftSize)
const frequencies = new Uint8Array(analyser.frequencyBinCount)
const ctx = canvas.getContext('2d')

const loop = () => {
    requestAnimationFrame(loop)
    analyser.getByteTimeDomainData(waveform)
    analyser.getByteFrequencyData(frequencies)

    ctx.beginPath()
    waveform.forEach((f, i) => ctx.lineTo(i, f))
    ctx.lineTo(0,255)
    frequencies.forEach((f, i) => ctx.lineTo(i, 255-f))
    ctx.stroke()
}
loop()

You can see that we have two arrays of data available (I added colours for clarity):

The waveform - the raw samples of the audio being played.
The frequencies - a fourier transform of the audio passing through the node.

What’s cool about this is that you’re not tied to any specific functionality of the Web Audio API.  If it’s possible for you to update something with an array of numbers, then you can just apply it to the output of the analyser node.
For instance, if we wanted to, we could definitely animate a list of emoji in time with our music.
spans.forEach(
  (s, i) => s.style.transform = `scale(${1 + (frequencies[i]/100)})`
)

🔈🎤🎤🎤🎺🎷📯🎶🔊🎸🎺🎤🎸🎼🎷🎺🎻🎸🎻🎺🎸🎶🥁🎶🎵🎵🎷📯🎸🎹🎤🎷🎻🎷🔈🔊📯🎼🎤🎵🎼📯🥁🎻🎻🎤🔉🎵🎹🎸🎷🔉🔈🔉🎷🎶🔈🎸🎸🎻🎤🥁🎼📯🎸🎸🎼🎸🥁🎼🎶🎶🥁🎤🔊🎷🔊🔈🎺🔊🎻🎵🎻🎸🎵🎺🎤🎷🎸🎶🎼📯🔈🎺🎤🎵🎸🎸🔊🎶🎤🥁🎵🎹🎸🔈🎻🔉🥁🔉🎺🔊🎹🥁🎷📯🎷🎷🎤🎸🔉🎹🎷🎸🎺🎼🎤🎼🎶🎷🎤🎷📯📯🎻🎤🎷📯🎹🔈🎵🎹🎼🔊🔉🔉🔈🎶🎸🥁🎺🔈🎷🎵🔉🥁🎷🎹🎷🔊🎤🎤🔊🎤🎤🎹🎸🎹🔉🎷


Generating Audio
So far, we’ve been using the <audio> element as a source of sound.
There’s a few other sources of audio that we can use.  We’ll look at the AudioBufferNode - which allows you to manually generate a sound sample, and then connect it to our graph.
First we have to create an AudioBuffer, which holds our raw data, then we pass that to an AudioBufferNode which we can then treat just like our AudioSource node. This can get a bit boring, so we’ll use a helper method that makes it simpler to generate sounds.
const generator = (audioCtx, target) => (seconds, fn) => {
  const { sampleRate } = audioCtx

  const buffer = audioCtx.createBuffer(
      1, sampleRate * seconds, sampleRate
  )
  const data = buffer.getChannelData(0)

  for (var i = 0; i < data.length; i++) {
    data[i] = fn(i / sampleRate, seconds)
  }

  return () => {
    const source = audioCtx.createBufferSource()
    source.buffer = audioBuffer

    source.connect(target || audioCtx.destination)
    source.start()  
  }
}

const sound = generator(audioCtx, gain)
Our wrapper will let us provide a function that maps time (in seconds) to a sample (between 1 and -1). This generates a waveform, like we saw before with the analyser node.
For example, the following will generate 0.75 seconds of white noise at 20% volume.
const noise = sound(0.75, t => Math.random() * 0.2)

button.onclick = noise

Noise


Now we’ve got a noisy button! Handy.
Rather than having a static set of audio nodes, each time we click the button, we add a new node to our graph. Although this feels inefficient, it’s not actually too bad - the browser can do a good job of cleaning up old nodes once they’ve played.
An interesting property of defining sounds as functions is that we can combine multiple function to generate new sounds. So if we wanted to fade our noise in and out, we could write a higher order function that does that.
const ease = fn => (t, s) =>
  fn(t) * Math.sin((t / s) * Math.PI)

const noise = sound(0.75, ease(t => Math.random() * 0.2))

ease(noise)


And we can do more than just white noise - if we use Math.sin, we can generate some nice pure tones.
// Math.sin with period of 0..1
const wave = v => Math.sin(Math.PI * 2 * v)
const hz = f => t => wave(t * f)

const _440hz = sound(0.75, ease(hz(440)))
const _880hz = sound(0.75, ease(hz(880)))

440Hz
880Hz


We can also make our functions more complex. Below we’re combining several frequencies to make a richer sounding tone.
const harmony = f => [4, 3, 2, 1].reduce(
    (v, h, i) => (sin(f * h) * (i+1) ) + v
)

const a440 = sound(0.75, ease(harmony(440)))

440Hz
880Hz


Cool.
We’re still not using any audio-specific functionality, so we can repurpose anything that does an operation on data. For example, we can use d3.js - usually used for interactive data visualisations - to generate a triangular waveform.
const triangle = d3.scaleLinear()
    .domain([0, .5,  1])
    .range([-1,  1, -1])

const wave = t => triangle(t % 1)

const a440 = sound(0.75, ease(harmony(440)))

440Hz
880Hz


It’s pretty interesting to play around with different functions. I’ve plonked everything in jsbin if you want to have a play yourself.
A departure from best practice
We’ve been generating our audio from scratch, but most of what we’ve looked at can be implemented by a series of native Web Audio nodes. This would be way performant (because it’s not happening on the main thread), and more flexible in some ways (because you can set timings dynamically whilst the note is playing). But we’re going to stay with this approach because it’s fun, and sometimes the fun thing to do might not technically be the best thing to do.
Making a keyboard
Having a button that makes a sound is totally great, but how about lots of buttons that make lots of sounds?  Yup, totally greater-er.
The first thing we need to know is the frequency of each note. I thought this would be awkward because pianos were invented more than 250 years before the Hz unit was defined, so surely there wouldn’t be a simple mapping between the two?
const freq = note => 27.5 * Math.pow(2, (note - 21) / 12)
This equation blows my mind; I’d never really figured how tightly music and maths fit together.  When you see a chord or melody, you can directly map it back to a mathematical pattern.
Our keyboard is actually an SVG picture of a keyboard, so we can traverse the elements of it and map each element to a sound generated by one of the functions that we came up with before.
Array.from(svg.querySelector('rect'))
  .sort((a, b) => + a.x - b.x)
  .forEach((key, i) =>
    key.addEventListener('touchstart',
      sound(0.75, ease(harmony(freq(i + 48))))
    )
  )

rect {stroke: #ddd;}
rect:hover {opacity: 0.8; stroke: #000}

Et voilà. We have a keyboard.
What I like about this is that it’s completely pure - there’s no lookup tables or hardcoded attributes; we’ve just defined a mapping from SVG elements to the sound they should probably make.
Doing better in the future
As I mentioned before, this could be implemented more performantly with Web Audio nodes, or even better - use something like Tone.js to be performant for you.
Web Audio has been around for a while, though we’re getting new challenges with immersive WebXR experiences, where spatial audio becomes really important. There’s also always support and API improvements (if you like AudioBufferNode, you’re going to love AudioWorklet)
Conclusion
And that’s about it. Web Audio isn’t some black box, you can easily link it with whatever framework, or UI that you’ve built (whether you should is an entirely different question).
If anyone ever asks you “could you turn this SVG into a musical instrument?” you don’t have to stare blankly at them any more.
(function(a,c){var b=a.createElement(""script"");if(!(""noModule""in b)&&""on""+c in b){var d=!1;a.addEventListener(c,function(a){if(a.target===b)d=!0;else if(!a.target.hasAttribute(""nomodule"")||!d)return;a.preventDefault()},!0);b.type=""module"";b.src=""."";a.head.appendChild(b);b.remove()}})(document,""beforeload"");",2017,Ben Foxall,benfoxall,2017-12-17T00:00:00+00:00,https://24ways.org/2017/feeding-the-audio-graph/,code
211,Automating Your Accessibility Tests,"Accessibility is one of those things we all wish we were better at. It can lead to a bunch of questions like: how do we make our site better? How do we test what we have done? Should we spend time each day going through our site to check everything by hand? Or just hope that everyone on our team has remembered to check their changes are accessible?
This is where automated accessibility tests can come in. We can set up automated tests and have them run whenever someone makes a pull request, and even alongside end-to-end tests, too.
Automated tests can’t cover everything however; only 20 to 50% of accessibility issues can be detected automatically. For example, we can’t yet automate the comparison of an alt attribute with an image’s content, and there are some screen reader tests that need to be carried out by hand too. To ensure our site is as accessible as possible, we will still need to carry out manual tests, and I will cover these later.
First, I’m going to explain how I implemented automated accessibility tests on Elsevier’s ecommerce pages, and share some of the lessons I learnt along the way.
Picking the right tool
One of the hardest, but most important parts of creating our automated accessibility tests was choosing the right tool.
We began by investigating aXe CLI, but soon realised it wouldn’t fit our requirements. It couldn’t check pages that required a visitor to log in, so while we could test our product pages, we couldn’t test any customer account pages. Instead we moved over to Pa11y. Its beforeScript step meant we could log into the site and test pages such as the order history. 
The example below shows the how the beforeScript step completes a login form and then waits for the login to complete before testing the page:
beforeScript: function(page, options, next) {
  // An example function that can be used to make sure changes have been confirmed before continuing to run Pa11y
  function waitUntil(condition, retries, waitOver) {
    page.evaluate(condition, function(err, result) {
      if (result || retries < 1) {
        // Once the changes have taken place continue with Pa11y testing
        waitOver();
      } else {
        retries -= 1;
        setTimeout(function() {
          waitUntil(condition, retries, waitOver);
        }, 200);
      }
    });
  }

  // The script to manipulate the page must be run with page.evaluate to be run within the context of the page
  page.evaluate(function() {
    const user = document.querySelector('#login-form input[name=""email""]');
    const password = document.querySelector('#login-form input[name=""password""]');
    const submit = document.querySelector('#login-form input[name=""submit""]');
    user.value = 'user@example.com';
    password.value = 'password';
    submit.click();
  }, function() {
    // Use the waitUntil function to set the condition, number of retries and the callback
    waitUntil(function() {
      return window.location.href === 'https://example.com';
    }, 20, next);
  });
}
The waitUntil callback allows the test to be delayed until our test user is successfully logged in.
Another thing to consider when picking a tool is the type of error messages it produces. aXe groups all elements with the same error together, so the list of issues is a lot easier to read, and it’s easier to identify the most commons problems. For example, here are some elements that have insufficient colour contrast:
Violation of ""color-contrast"" with 8 occurrences!
Ensures the contrast between foreground and background colors meets
WCAG 2 AA contrast ratio thresholds. Correct invalid elements at:
  - #maincontent > .make_your_mark > div:nth-child(2) > p > span > span
  - #maincontent > .make_your_mark > div:nth-child(4) > p > span > span
  - #maincontent > .inform_your_decisions > div:nth-child(2) > p > span > span
  - #maincontent > .inform_your_decisions > div:nth-child(4) > p > span > span
  - #maincontent > .inform_your_decisions > div:nth-child(6) > p > span > span
  - #maincontent > .inform_your_decisions > div:nth-child(8) > p > span > span
  - #maincontent > .inform_your_decisions > div:nth-child(10) > p > span > span
  - #maincontent > .inform_your_decisions > div:nth-child(12) > p > span > span
For details, see: https://dequeuniversity.com/rules/axe/2.5/color-contrast
aXe also provides links to their site where they discuss the best way to fix the problem.
In comparison, Pa11y lists each individual error which can lead to a very verbose list. However, it does provide helpful suggestions of how to fix problems, such as suggesting an alternative shade of a colour to use:
• Error: This element has insufficient contrast at this conformance level.
  Expected a contrast ratio of at least 4.5:1, but text in this element has a contrast ratio of 2.96:1.
  Recommendation: change text colour to #767676.
  ⎣ WCAG2AA.Principle1.Guideline1_4.1_4_3.G18.Fail
  ⎣ #maincontent > div:nth-child(10) > div:nth-child(8) > p > span > span
  ⎣ <span style=""color:#969696"">Featured products:</span>
Integrating into our build pipeline
We decided the perfect time to run our accessibility tests would be alongside our end-to-end tests. We have a Jenkins job that detects changes to our staging site and then triggers the end-to-end tests, and in turn our accessibility tests. Our Jenkins job retrieves the contents of a GitHub repository containing our Pa11y script file and npm package manifest.
Once Jenkins has cloned the repository, it installs any dependencies and executes the tests via:
npm install && npm test
Bundling the URLs to be tested into our test script means we don’t have a command line style test where we list each URL we wish to test in the Jenkins CLI. It’s an effective method but can also be cluttered, and obscure which URLs are being tested.
In the middle of the office we have a monitor displaying a Jenkins dashboard and from this we can see if the accessibility tests are passing or failing. Everyone in the team has access to the Jenkins logs and when the build fails they can see why and fix the issue.
Fixing the issues
As mentioned earlier, Pa11y can generate a long list of areas for improvement which can be very verbose and quite overwhelming. I recommend going through the list to see which issues occur most frequently and fix those first. For example, we initially had a lot of errors around colour contrast, and one shade of grey in particular. By making this colour darker, the number of errors decreased, and we could focus on the remaining issues.
Another thing I like to do is to tackle the quick fixes, such as adding alt text to images. These are small things that allow us to make an impact instantly, giving us time to fix more detailed concerns such as addressing tabindex issues, or speaking to our designers about changing the contrast of elements on the site.
Manual testing
Adding automated tests to check our site for accessibility is great, but as I mentioned earlier, this can only cover 20-50% of potential issues. To improve on this, we need to test by hand too, either by ourselves or by asking others.
One way we can test our site is to throw our mouse or trackpad away and interact with the site using only a keyboard. This allows us to check items such as tab order, and ensure menu items, buttons etc. can be used without a mouse. The commands may be different on different operating systems, but there are some great guides online for learning more about these. 
It’s tempting to add alt text and aria-labels to make errors go away, but if they don’t make any sense, what use are they really? Using a screenreader we can check that alt text accurately represents the image. This is also a great way to double check that our ARIA roles make sense, and that they correctly identify elements and how to interact with them. When testing our site with screen readers, it’s important to remember that not all screen readers are the same and some may interact with our site differently to others. 
Consider asking a range of people with different needs and abilities to test your site, too. People experience the web in numerous ways, be they permanent, temporary or even situational. They may interact with your site in ways you hadn’t even thought about, so this is a good way to broaden your knowledge and awareness.
Tips and tricks
One of our main issues with Pa11y is that it may find issues we don’t have the power to solve. A perfect example of this is the one pixel image Facebook injects into our site. So, we wrote a small function to go though such errors and ignore the ones that we cannot fix.
const test = pa11y({
  ....
  hideElements: '#ratings, #js-bigsearch',
  ...
});

const ignoreErrors: string[] = [
  '<img src=""https://books.google.com/intl/en/googlebooks/images/gbs_preview_button1.gif"" border=""0"" style=""cursor: pointer;"" class=""lightbox-is-image"">',
  '<script type=""text/javascript"" id="""">var USI_orderID=google_tag_mana...</script>',
  '<img height=""1"" width=""1"" style=""display:none"" src=""https://www.facebook.com/tr?id=123456789012345&ev=PageView&noscript=1"">'
  ];
  const filterResult = result => {
    if (ignoreErrors.indexOf(result.context) > -1) {
      return false;
    }
    return true;
  };
Initially we wanted to focus on fixing the major problems, so we added a rule to ignore notices and warnings. This made the list or errors much smaller and allowed us focus on fixing major issues such as colour contrast and missing alt text. The ignored notices and warnings can be added in later after these larger issues have been resolved. 
const test = pa11y({
  ignore: [
    'notice',
    'warning'
  ],
...
});
Jenkins gotchas
While using Jenkins we encountered a few problems. Sometimes Jenkins would indicate a build had passed when in reality it had failed. This was because Pa11y had timed out due to PhantomJS throwing an error, or the test didn’t go past the first URL. Pa11y has recently released a new beta version that uses headless Chrome instead of PhantomJS, so hopefully these issues will less occur less often. 
We tried a few approaches to solve these issues. First we added error handling, iterating over the array of test URLs so that if an unexpected error happened, we could catch it and exit the process with an error indicating that the job had failed (using process.exit(1)). 
for (const url of urls) {
  try {
    console.log(url);
    let urlResult = await run(url);
    urlResult = urlResult.filter(filterResult);
    urlResult.forEach(result => console.log(result));
  }
  catch (e) {
    console.log('Error:', e);
    process.exit(1);
  }
}
We also had issues with unhandled rejections sometimes caused by a session disconnecting or similar errors. To avoid Jenkins indicating our site was passing with 100% accessibility, when in reality it had not executed any tests, we instructed Jenkins to fail the job when an unhandled rejection or uncaught exception occurred:
process.on('unhandledRejection', (reason, p) => {
  console.log('Unhandled Rejection at:', p, 'reason:', reason);
  process.exit(1);
});
process.on('uncaughtException', (err) => {
  console.log('Caught exception: ${err}n');
  process.exit(1);
});
Now it’s your turn
That’s it! That’s how we automated accessibility testing for Elsevier ecommerce pages, allowing us to improve our site and make it more accessible for everyone. I hope our experience can help you automate accessibility tests on your own site, and bring the web a step closer to being accessible to all.",2017,Seren Davies,serendavies,2017-12-07T00:00:00+00:00,https://24ways.org/2017/automating-your-accessibility-tests/,code
213,Accessibility Through Semantic HTML,"Working on Better, a tracker blocker, I spend an awful lot of my time with my nose in other people’s page sources. I’m mostly there looking for harmful tracking scripts, but often notice the HTML on some of the world’s most popular sites is in a sad state of neglect.
What does neglected HTML look like? Here’s an example of the markup I found on a news site just yesterday. There’s a bit of text, a few links, and a few images. But mostly it’s div elements.
<div class=""block_wrapper"">
  <div class=""block_content"">
    <div class=""box"">
      <div id=""block1242235"">
        <div class=""column"">
          <div class=""column_content"">
            <a class=""close"" href=""#""><i class=""fa""></i></a>
          </div>
          <div class=""btn account_login""></div>
          Some text <span>more text</span>
        </div>
      </div>
    </div>
  </div>
</div>
divs and spans, why do we use them so much?
While I find tracking scripts completely inexcusable, I do understand why people write HTML like the above. As developers, we like to use divs and spans as they’re generic elements. They come with no associated default browser styles or behaviour except that div displays as a block, and span displays inline. If we make our page up out of divs and spans, we know we’ll have absolute control over styles and behaviour cross-browser, and we won’t need a CSS reset.
Absolute control may seem like an advantage, but there’s a greater benefit to less generic, more semantic elements. Browsers render semantic elements with their own distinct styles and behaviours. For example, button looks and behaves differently from a. And ul is different from ol. These defaults are shortcuts to a more usable and accessible web. They provide consistent and well-tested components for common interactions.
Semantic elements aid usability
A good example of how browser defaults can benefit the usability of an element is in the <select> option menu. In Safari on the desktop, the browser renders <select> as a popover-style menu. On a touchscreen, Safari overlays the same menu over the lower half of the screen as a “picker view.”
Option menu in Safari on macOS.
Option menu picker in Safari on iOS.
The iOS picker is a much better experience than struggling to pick from a complicated interface inside the page. The menu is shown more clearly than in the confined space on the page, which makes the options easier to read. The required swipe and tap gestures are consistent with the rest of the operating system, making the expected interaction easier to understand. The whole menu is scaled up, meaning the gestures don’t need such fine motor control. Good usability is good accessibility.
When we choose to use a div or span over a more semantic HTML element, we’re also doing hard work the browser could be doing for us. We don’t need to tie ourselves in knots making a custom div into a keyboard navigable option menu. Using select passes the bulk of the responsibility over to the browser. 
Letting the browser do most of the work is also more future-friendly. More devices, with different expected interactions, will be released in the future. When that happens, the devices’ browsers can adapt our sites according to those interactions. Then we can spend our time doing something more fun than rewriting cross-browser JavaScript for each new device.
HTML’s impact on accessibility
Assistive technology also uses semantic HTML to understand how best to convey each element to its user.
For screen readers
Semantic HTML gives context to screen readers. Screen readers are a type of assistive technology that reads the content of the screen to the person using it. All sites have a linear page source. Sighted visitors can use visual cues on the page to navigate to their desired content in a non-linear fashion. As screen readers output audio (and sometimes braille), those visual cues aren’t usable in the same way.
Screen readers provide alternative means of navigation, enabling people to jump between different types of content, such as links, forms, headings, lists, and paragraphs. If all our content is marked up using divs and spans, we’re not giving screen readers a chance to index the valuable content.
For keyboard navigation
Keyboard-only navigation is also aided by semantic HTML. Forms, option menus, navigation, video, and audio are particularly hard for people relying on a keyboard to access. For instance, option menus and navigation can be very fiddly if you need to use a mouse to hover a menu open and move to select the desired item at the same time. 
Again, we can leave much of the interaction to the browser through semantic HTML. Semantic form elements can convey if a check box has been checked, or which label is associated with which input field. These default behaviours can make the difference between a person being able to use a form or leaving the site out of frustration.
Did I convince you yet? I hope so. Let’s finish with some easy guidelines to follow.
1. Use the most semantic HTML element for the job
When you reach for a div, first check if there’s a better element to do the job. What is the role of that element? How should a person be interacting with the element?
Are you using class names like nav, header, or main? There are HTML5 elements for those sections! Using specific elements can also make writing CSS simpler, and ensure a consistent design with minimal effort.
2. Separate structure and style
Don’t choose HTML elements based on how they’re styled in your CSS. Nowadays, common practice is to use class names rather than elements for CSS selectors. You’re unlikely to wrap all your page content in an <h1> element because you want all the text to be big and bold. Still, it can be easy to choose an HTML element because it will be the easiest to style. Focusing on content without style will help us choose the most semantic HTML element without that temptation. For example, you could add a class of .btn to a div to make it look like a button. But we all know that only a button will really behave like a button.
3. Use progressive enhancement for enhanced functionality
Airbnb and Groupon recently proved we’re not past the laziness of “this site only works in X browser.” Baffling disregard for the open web aside, making complex interactive experiences work cross-browser and cross-device is not easy. We can use progressive enhancement to layer fancy or unsupported features on top of a baseline “it works” experience. 
We should build the baseline experience on a foundation of accessible, semantic HTML. Then, if you really want to add a specific feature for a proprietary browser, you can layer that on top, without breaking the underlying experience.
4. Test your work
Validators are always valuable for checking the browser will be able to correctly interpret your markup. Document outline checkers can be valuable for testing your structure, but be aware that the HTML5 document outline is not actually implemented in browsers.
Once you’ve got something resembling a web page, test the experience! Ensure that semantic HTML element you chose looks and behaves in a predictable manner consistent with its use across the web. Test cross-browser, test cross-device, and test with assistive technology. Testing with assistive technology is not as expensive as it used to be, you can even use your smartphone for testing on iOS and Android. Your visitors will thank you!
Further reading

Accessibility For Everyone by Laura Kalbag
HTML5 Doctor
HTML5 Accessibility
An overview of HTML5 Semantics
HTML reference on MDN 
Heydon Pickering’s Inclusive Design Checklist
The Paciello Group’s Inclusive Design Principles",2017,Laura Kalbag,laurakalbag,2017-12-15T00:00:00+00:00,https://24ways.org/2017/accessibility-through-semantic-html/,code